santosh singh
Sales
Services offered
A 24-year-old professional with over 8 years of diverse experience in sales and management roles. I began my career as a salesman in the furniture industry, gaining valuable skills in customer interaction and product knowledge. I then expanded my expertise by taking on a back-office role, which helped me develop strong organizational and administrative abilities. Currently, I am working as a restaurant manager, where I thrive on providing excellent customer service and leading my team.
My passion for connecting with customers and presenting products is what drives me. I take pride in effectively communicating the value of items to customers, creating a positive experience that builds trust and loyalty. My goal is to work with a leading brand in marketing, particularly in sales, where I can continue to grow and apply my skills. I am motivated, approachable, and dedicated to exceeding expectation.
Experience
Restaurant Manager & Sales Specialist
South Indian Restaurant
2024 – Present
Manage daily restaurant operations, ensuring high customer satisfaction and smooth team coordination.
Skilled in upselling, cross-selling, and converting customer interactions into successful sales.
Resolve customer complaints and address concerns regarding online orders with professionalism and care.
Back office – Insurance Office
insurance2all
2018 – 2021
Handled customer inquiries, provided product recommendations, and guided clients through insurance options.
Built strong customer relationships, demonstrating a consultative approach that led to high conversion rates.
Developed organizational and multitasking skills, ensuring accurate documentation and customer data handling.
Furniture Salesman
ABC Furniture Store
2016 – 2018
Engaged with customers to understand their needs, showcasing products effectively to drive sales.
Excelled in cross-selling by suggesting complementary items, boosting customer satisfaction and revenue.
Gained foundational experience in customer service and the art of selling, building a strong base in sales.
Education
lian Liang high School
Completed: 12th Grade
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