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Gurgaon

    Vice President - Gurugram, India - dentsu

    dentsu
    Default job background
    Full time
    Description
    The purpose of this role is to own the day-to-day client relationship and all elements of delivery. Including, implementation of the strategic vision for the client, delivery against the financial targets set and building a trusted relationship with the client.

    Job Title:

    Vice President - Account Management

    Job Description:

    Key responsibilities:

  • Delivers innovative and ambitious, strategic and commercial solutions that balance client and agency values working closely with colleagues and clients
  • Builds strong client relationships as a trusted advisor with senior client and industry stakeholders
  • Deepens the relationship to ensure retention and growth
  • Manages team to ensure they also build strong relationships with their counterparts to deliver outstanding client service
  • Immerses self and team in clients' business: understanding their challenges, objectives, external economic environment, markets they operate in, competitive threats and relevant partner agencies; knows their business model, how it is performing and what success looks like; knows client's products inside out and applies this knowledge to deliver innovative, ambitious client plans and service
  • Uses account plans to stimulate and track future work; manages resources effectively
  • Understands client commercial framework and works with senior account leadership to ensure business is run profitably
  • Improves client satisfaction to expand existing revenue streams and build new ones
  • Manages systems for forecasting accurate spend and track progress
  • Translates agency strategy into innovative, executionable business plans for own client that deliver business value

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