- Work with our regional sales teams to convert prospects to customers
- Prepare and deliver bespoke technical product demonstrations at client meetings, webinars and customers events using storylines that resonate with the target audience
- Deliver product messaging to highlight Freshworks' value proposition through whiteboard and slide presentations, proof of concept management and RFP response documents
- Respond to various functional and technical customers questions and requirements as well as performing complex workflow analysis and in-depth examinations of the interaction between Freshworks' and the customer's infrastructure
- Collect, assess and convey different customer requirements to central product management
- Become an advocate for our brand and actively promote our product solutions and services to prospects, potential and existing customers, and partners
- Coach and collaborate with team members to become successful as a team
- Collaborate with internal organizations (including sales, product management, and client services) to execute sales strategy
- Train sales teams on the Freshworks' products suite, technical aspects and new product features
- Minimum 4 years in Solution Engineering or in any technical role is a plus.
- Excellent soft skills and presentation skills are a must for this role. You will rely on the skills every single day
- You should be capable of working on a cross-functional team to solve business & tech problems.
- You must possess solid verbal, written, presentation and interpersonal communication skills.
- You will work on multiple deals every month. Proven time management skills in a dynamic sales environment will come in really handy
- A Bachelor's degree is required. in Information Systems or Computer Science is nice to have.
- We're looking for highly driven individuals with an execution focus and a strong sense of urgency.
- Prior knowledge on Fresh Service is an Advantage, however, if you are a fast-learner, this isn't a problem
-
Solutions Engineer
2 days ago
SurveySparrow Chennai, IndiaRole - Solution Engineer (PreSales) · Location - Chennai · Job Description · We are seeking a self-motivated Solution Engineer (PreSales) with an obsession to deliver · WOWs to join our rapidly growing faced paced environment. As a Solution Engineer · (Presales), you will play a ...
-
Solution Engineer
3 days ago
Chargebee Chennai, IndiaChargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, and others. Thousands of SaaS and subscription-first businesses process over billions of d ...
-
Solution Engineer
4 days ago
Chargebee Chennai, IndiaChargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, and others. Thousands of SaaS and subscription-first businesses process over billions of d ...
-
Solution Engineer
1 week ago
Freshworks Chennai, India Full timeCompany Description · About Freshworks · Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. He ...
-
Principal Solutions Engineer
3 days ago
Chargebee Chennai, IndiaAbout Chargebee · Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, and others. Thousands of SaaS and subscription-first businesses p ...
-
Principal Solutions Engineer
7 hours ago
Chargebee Chennai, IndiaAbout Chargebee · Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, and others. Thousands of SaaS and subscription-first businesses p ...
-
Principal Solutions Engineer
6 days ago
Chargebee Chennai, IndiaAbout Chargebee · Chargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, Okta, and others. Thousands of SaaS and subscription-first businesses p ...
-
Solution Engineer Trainee
7 hours ago
AccuKnox Chennai, IndiaAbout Us · AccuKnox provides a Zero Trust Cloud Native Application Security (CNAPP) platform. AccuKnox is the core contributor to Kubernetes Run-time security solution, KubeArmor, a very popular CNCF (Cloud Native Computing Foundation) project. AccuKnox was developed in partnersh ...
-
Cloud Solutions Engineer
1 week ago
IFF Family of Companies Chennai, IndiaReq ID: 499791 · Job Description · Are you inspired to contribute your expertise to a global leading Ingredients organization? We are a global leader in taste, scent and nutrition, offering our customers a broader range of solutions for the food & beverage industry. · We are look ...
-
Senior Solution Engineer
7 hours ago
Chargebee Chennai, IndiaChargebee is a subscription billing and revenue management platform powering some of the fastest-growing brands around the world today, including Calendly, Hopin, Pret-a-Manger, Freshworks, and others. Thousands of SaaS and subscription-first businesses process over billions of d ...
-
Senior Solution Engineer
1 week ago
Freshworks Chennai, India Full timeCompany Description · About Freshworks · Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. He ...
-
Lead - Solution Engineer
1 week ago
Freshworks Chennai, India Full timeCompany Description · About Freshworks · Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. He ...
-
Technical Solutions Engineer I
1 week ago
Uniphore Chennai, India Full time /Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the ...
-
Azure Data and Platform Solution Engineer
1 week ago
FIS Global Chennai, India OTHERPosition Type : · Full time Type Of Hire : · Experienced (relevant combo of work and education) Education Desired : · Bachelor of Computer Science Travel Percentage : · 5 - 10%Azure Data and Platform Solution Engineer · Are you curious, motivated, and forward-thinking? At FIS ...
-
Data Scientist
6 days ago
Renault Group Chennai, IndiaSociété · RNTBCI PL · Descriptif du poste · - Manage a team of data analysts & machine learning engineers · - Competency development - developing people through coaching and mentoring · - Successfully manage end to end delivery of data models (ML & DL) including architecture, inf ...
-
13432- Performance Testing
2 days ago
Qualitest Chennai, Tamil Nadu, India******** · The desired Experience level for this role would be at-least 4 years of relevant experience. · Overall 6 to 9 yrs of experience · Must Have: · Performance Testing 4/5 · Database Testing '" 3/5 · API Testing '" 3/5 · Good to Have: · JIRA, JMeter · ******** · **Requireme ...
-
Piping Designer
1 week ago
ImageGrafix Software Solutions Chennai, India**Job Information**: · Industry · - EngineeringCity · - ChennaiState/Province · - TamilnaduCountry · - IndiaZip/Postal Code · **About us**: · **ImageGrafix Software Solutions Pvt. Ltd. (IGSS)** is a leading value added solutions provider of state of art and globally proven engine ...
-
System Tendering
4 hours ago
Hitachi Energy Technology Services Private Limited Chennai, IndiaLocation: · Chennai, Tamil Nadu, India · Job ID: · IN · Date Posted: · Company Name: · Hitachi Energy Technology Services Private Limited · Profession (Job Category): · Other · Job Schedule: · Full time · Remote: · No · **Job Description**: · The Hitachi Energy Indian Operations ...
-
Intern R&d-06
1 week ago
Valeo Chennai, Tamil Nadu, IndiaValeo is a tech global company, designing breakthrough solutions to reinvent the mobility. We are an automotive supplier partner to automakers and new mobility actors worldwide. Our vision? Invent a greener and more secured mobility, thanks to solutions focusing on intuitive driv ...
-
Data Scientist
3 days ago
Ford Motor Company Chennai, India**Responsibilities**: · - Acquire deep understanding of the business problems and translate them into appropriate business solutions · - Collaborate internally and externally to identify new and novel data sources and explore their potential use in developing actionable business ...
Senior Solution Engineer - Chennai, India - Freshworks
Description
Company Description
About Freshworks
Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California, Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).
Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.
Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.
Job Description
Qualifications
Additional Information
Freshworks Inc., (NASDAQ: FRSH) creates AI-driven business software anyone can use. Purpose-built for IT, customer support, and sales and marketing teams, our AI-boosted products let everyone work more efficiently and deliver more value for immediate business impact. Headquartered in San Mateo, California, Freshworks operates around the world to serve more than 65,000 customers, including American Express, Blue Nile, Bridgestone, Databricks, Fila, Klarna, and OfficeMax. For the freshest company news, visit and follow us on Facebook, LinkedIn, and Twitter.
At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.