Jobs
>
Bengaluru

    Specialist/Sr Collections Rep; Collections - Bengaluru, India - Lowe's India

    Lowe's India
    Lowe's India Bengaluru, India

    Found in: Talent IN 2A C2 - 4 days ago

    Default job background
    Retail
    Description

    Job Summary:

    The order-to-cash process includes all the steps from when a customer places an order to when the company receives payment

    Collection rep is who can help us achieve our company financial goals. The Collections rep will be responsible for reviewing each account to determine the best way to approach the client, and then executing their plan to bring in the maximum amount of revenue. The ideal candidate for this position is able to work as part of a dynamic team, and able to work in an environment where work assignments change frequently.

    Roles & Responsibilities:

    • Heavy collection of a specific portfolio of (large) multi-family accounts accounts).
    • Prepare reports on status of collections including preparation of Top 10/Top 20 accounts.
    • Review and maintain daily activities of collections by maintaining accurate collection notes in Cforia
    • Assess credit risk and establish/increase credit limits within DLA (CLIR – Credit Limit Increase Review), and/or approval for Pro Card.
    • Maintain strong communication with Sales, Customer Service and Sales Management Soft collections via telephone and/or email to ensure payments are made as promised.
    • Release orders from Credit Hold – if warranted
    • Make judgement decisions based on thorough analysis of the customer's history.
    • Maintain strong communication with Outside sales reps, Customer Service and Management
    • Assist with special projects as requested
    • Approve and process CLIRs for assigned portfolio
    • Approve Lien Waivers for assigned portfolio
    • Approve Refund Requests
    • Lead Unapplied Cash cleanup
    • Final review and release all orders prior to cut offtime.
    • Lead for Cforia MC2 reporting requests
    • Assign ZenDesk tickets to reps
    • Increase Credit Limits within your authority limit
    • Backup Supervisor as needed:

    Approve collection packets for team

    Pull/verify ownership information

    • Assist management with day to day monitoring of department operations and staff
    • Provide training and support to all team members
    • Special projects as assigned

    Years of Experience:

    • Maximum 7 to 8 years of experience
    • With 2 to 3 years in Order to Cash with Collections experience must

    Education Qualification & Certifications :

    Bachelors Degree / Post Graduate Degree in Finance preferable.

    Skill Set :

    Required Primary Skills (must have)

    • Understanding of O2C processes
    • Experience with collection and AR management
    • Must be able to work in night shift 5:30 PM to 6:30 AM – Any 9 hour shift

    Secondary Skills (desired)

    • Excellent understanding of the order to cash process(Account set up, Credit, collection and cash application process.
    • Software programs: Cforia, BillTrust, High Radius, Lien Track or Levelset -Understanding of these order to cash tools will be a plus
  • Intuit

    Credit Collections Rep 3

    Found in: Talent IN C2 - 5 days ago

    Intuit Bengaluru, India

    Company Overview · Intuit is the global financial technology platform that powers prosperity for the people and communities we serve. With approximately 100 million customers worldwide using products such as TurboTax, Credit Karma, QuickBooks, and Mailchimp, we believe that ever ...

  • Lowe's India

    Lead Analyst/Supervisor Collections

    Found in: Talent IN 2A C2 - 4 days ago

    Lowe's India Bengaluru, India

    The order-to-cash process includes all the steps from when a customer places an order to when the company receives payment. · Will lead for Collections team in the new offshore center and help in driving process improvements across the function. The role will focus on ensuring th ...

  • Convin

    Call Quality Analyst

    Found in: Talent IN 2A C2 - 2 days ago

    Convin Bengaluru, India

    Position: Quality Analyst · Brief About Company: · Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing it up ...

  • Singular

    Global Billing

    Found in: Talent IN C2 - 3 days ago

    Singular Bengaluru, India

    Singular is the next-gen attribution and marketing analytics platform, giving marketers actionable insights from previously siloed data. By collecting, aggregating, and normalizing upper-funnel campaign marketing data from thousands of channels and connecting it to lower-funnel a ...

  • Nreach Online Services Pvt. Ltd.

    Xoxoday - Analyst - Sales & Operations

    Found in: Talent IN 2A C2 - 4 days ago

    Nreach Online Services Pvt. Ltd. Bengaluru, India

    Sales Ops & is the role? · The role will be an integral aspect of the sales cycle. This will be a hands-on position in a start-up environment, so we are looking for a motivated self-starter. · Key Responsibilities: · Managing sales data: · - Organizing and maintaining sales colla ...

  • Equinix

    Sales Support Associate

    Found in: Talent IN C2 - 5 days ago

    Equinix Bengaluru, India Full time

    Who are we? · Equinix is the world's digital infrastructure company, operatingover 250 data centers across the globe.Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations ...

  • Talent Bee Consulting Private Limited

    Stores Coordinator

    Found in: Talent IN C2 - 16 seconds ago

    Talent Bee Consulting Private Limited Bengaluru, India Full time

    ROLE : Responsible for Stores & Dispatch activities. · Will work closely with Purchase, Accounts, QC, Sales & Service departments to ensure to meet the objectives of the company. · RESPONSIBILITIES : · Stores and Dispatches Activities · Material Receipt and Issue: · Achieving dai ...

  • Siemens Industry Software (India) Private Limited

    Renewal Sales Representative

    Found in: Talent IN C2 - 4 days ago

    Siemens Industry Software (India) Private Limited Bengaluru, India Permanent

    Siemens Digital Industries Software is aleading provider of solutions for the design, simulation, and manufacture ofproducts across many different industries. Formula 1 cars, skyscrapers, ships,space exploration vehicles, and many of the objects we see in our daily livesare being ...

  • 5100 Kyndryl Solutions Private Limited

    Azure AD Identity and Access Administrator

    Found in: Talent IN 2A C2 - 1 day ago

    5100 Kyndryl Solutions Private Limited Bengaluru, India

    Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclus ...