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    Technical Specialist - Pune, India - BirlaSoft

    BirlaSoft
    BirlaSoft Pune, India

    6 days ago

    Default job background
    Description

    .

    Objectives :

  • Testing the system and generating system documentations, user manuals, etc.
  • Interacting with system developers and architects for enhanced operational effectivity
  • Serving as a bridge between users and development team of a product, the goal of software testing is to troubleshoot all the issues and bugs as well as control the quality of a resulted product
  • Interpret, build upon, and comply with company quality assurance standards
  • Carefully maintain complaint and nonconformance processing through records and tracking systems, including root cause and corrective actions
  • Document quality assurance activities with internal reporting and audits
  • Develop new standards for production and design, with improvements as needed, and create testing protocols for implementation across all service lines

    • Daily and Monthly Responsibilities :

  • Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables
  • Assist operations and local quality function in tracking, documenting, and reporting quality levels as well as CSR, environmental and health and safety goals/KPIs
  • Analyze and investigate product complaints or reported quality issues to ensure closure in accordance with company guidelines and external regulatory requirements
  • Develop or update company complaint and inspection procedures to ensure capture and investigation, as well as proper documentation of complaints
  • Monitor risk-management procedures, and maintain and analyze problem logs to identify and report recurring issues to management and product development
  • Provide training and support to quality assurance team on systems, policies, procedures, and core processes

    • Skills and Qualifications :

  • Knowledge of Agile and Scrum Methodologies
  • Hands on experience on Scrum Tools like JIRA, Azure Devops
  • Bachelor's degree
  • Professional certification, such as Six Sigma, Quality Engineer, or Quality Auditor
  • Superb computer competence, including database management
  • Knowledge of quality assurance terminology, methods, and tools
  • Analytical, problem-solving, and decision-making skills
  • Demonstrated knowledge of testing best practices, version control practices and defect management practices
  • Excellent verbal and written communication skills

    • Preferred Qualifications :

  • Bilingual in English and Spanish preferred
  • Understanding of Agile/Scrum methodology and how QA functions within it
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