Jobs
>
Customer Service Representative
>
Bengaluru

    Customer Service Representative - Bengaluru, India - Clean Harbors

    Clean Harbors
    Clean Harbors Bengaluru, India

    1 day ago

    Default job background
    Description

    Job Title: Customer Success Associate

    Work Location: Hebbal, Bengaluru

    Shift Timings: 6 pm - 3 am / 8 pm - 5 am

    The Customer Success Associate will be the primary point of contact for our customers. Through the interactions, they will help our customers see the value in our products and services and ensure they are able to use them to their fullest potential. The prime responsibility of this position is to manage inbound calls from our existing customers and assist in an efficient, courteous, and professional manner.

    The key role involves providing customer support via phone, email, or chat, processing payments, scheduling services, handling general queries, and cross-selling our products across North America.

    Responsibilities

    • Being the first point of contact for customers, handling all customer inquiries, and focusing on first-call resolution.
    • The team will be responsible for ensuring that our customer data is secured while taking payments or billing queries, scheduling services, or sharing any documents requested by the customer.
    • The customer success team will seek opportunities to upsell new services/cross-sell additional products to existing customers after they assess their needs and requirements.
    • Maintain the sales pipeline and follow up on the closure of pending sales opportunities. Perform daily sales activities and other tasks assigned by the sales manager or supervisor.
    • The team will be responsible for managing adherence and hygiene while handling these calls.
    • Apply active listening skills to diffuse a potential escalation, or if required, follow through with the right channel for escalation.

    Qualifications

    • Overall, I have 2+ years of experience with strong handling of B2B & B2C inbound sales.
    • Excellent communication and stakeholder management with the ability to be both persuasive and influential.
    • Proficient in English communication skills (neutral). Should have great relationship-building skills and customer orientation to understand customer needs and provide tailored solutions.
    • Tremendous work ethic, high integrity, willingness to learn, laser-focused, passionate, & committed.
    • Growth mindset and high change agility—the ability to learn new things quickly and adapt to and champion change with peers and others. A Team player who thrives in a rapidly changing environment
    • Disciplined in business management; adaptable to a culture of accountability; meets sales targets and operational standards.
    • Must be proficient in objection handling while pitching or making a new sale.
    • Approaches others in a tactful manner, reacts well under pressure, and reflects or prioritizes the core values of the organization.
    • Prior knowledge of waste management and environmental science will be a plus (Not Mandatory)
  • ENRICH PLACEMENTS SOLUTIONS

    Customer Service Representative

    3 days ago

    ENRICH PLACEMENTS SOLUTIONS Bengaluru, India

    **Job Title: Customer Service Representative** · **Job Location: Bangalore, KA** · **Duration: Full-Time** · **No of Position: 3** · We are looking for a Customer Service representative (Voice Process) to do outbound calls to verify Auto Insurance Policies. It's a B2B Process (Bu ...

  • Cart2india Online Retail Pvt Ltd

    Customer Service Representative

    4 days ago

    Cart2india Online Retail Pvt Ltd Bengaluru, India

    Customer Service Representative Responsibilities: · - Maintaining a positive, empathetic, and professional attitude toward customers at all times. · - Willingness to work on weekends. · - Acknowledging and resolving customer complaints. · - Knowing our services inside and out so ...

  • Scaler Academy

    Customer Service Representative

    4 days ago

    Scaler Academy Bengaluru, India

    serviceCustomerVoice representative in Cutomer Service team · **Salary**: ₹10, ₹32,592.49 per month · Schedule: · - Day shift ...

  • North Star Academy

    Customer Service Representative

    11 hours ago

    North Star Academy Bengaluru, Karnataka, India

    **Company: NorthStar Academy** · We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. The Customer Service Representative will be responsible for providing exceptional service to our clients, handling inquiries, resolvi ...

  • Altruist

    Customer Service Representative

    2 days ago

    Altruist Bengaluru, Karnataka, India

    **Requirements and skills(contact number · )** · - Proven customer support experience or experience as a Client Service Representative · - Track record of over-achieving quota · - Strong phone contact handling skills and active listening · - Familiarity with CRM systems and pract ...

  • Right cliq notions pvt ltd

    Customer Service Representative

    2 days ago

    Right cliq notions pvt ltd Bengaluru, India

    Language Preference-English, Kannada,Telugu Mandatory · Job Summary · A professional approach in answering calls and provide information about products and services, taking input of issues and their redress thereof. Maintaining records of transactions and interactions.They're pat ...

  • SI PLACEMENTS INTERNATIONAL

    Customer Service Representative

    4 days ago

    SI PLACEMENTS INTERNATIONAL Bengaluru, Karnataka, India

    Job Title: Customer Service Representative (Night Shift)* · *Location:* Bangalore (NAPs) · *Salary:* ₹16,800 in hand for fresher · *Shift:* Night Shift · *Week Off:* Saturday & Sunday · *Responsibilities:* · - Provide prompt and accurate information to customers' questions and co ...

  • TransMon

    Customer Service Representative

    11 hours ago

    TransMon Bengaluru, India

    **Customer service representative** · No Of Opening : 15 · Package details: Fresher : 18K CTC/ Month · Experienced : 20K CTC/Month · **Responsibilities** · - Understanding the products and services provided by the company. · - Supporting the customer through phone calls. · - Reso ...

  • Subhadrajobs consultancy

    Customer Service Representative

    11 hours ago

    Subhadrajobs consultancy Bengaluru, India

    We are having opening for the Customer Service Representative for the Bpo. · We are giving free jobs. · Freshers is fine with versant 5 · Experience -1 year minimum · Qualification : Graduation mandatory · Languages -Fluent in English plus any two languages. (Versant Level 4) · 6 ...

  • BCD Travel Corporate

    Customer Service Representative

    4 days ago

    BCD Travel Corporate Bengaluru, India

    **Bring your passion and energy to our growing team. We're hiring** · **Customer Support Representative (Remote)** · - Full time, _ · - Bangalore_ · In this role, you will be the representative responsible for researching concern, identifying and documenting root cause, determini ...

  • Sandvik Coromant

    Customer Service Representative

    4 days ago

    Sandvik Coromant Bengaluru, India

    Job Title : Customer Support Representative · No. of Vacancies: 1 · Job ID : R0051888 · Location : Bangalore · Full time /Part Time : Full time · Regular /Temporary : Temporary · SANDVIK COROMANT is the world's leading supplier of tools, tooling solutions and know-how to the meta ...

  • VictaMan

    Customer Service Representative

    6 days ago

    VictaMan Bengaluru, India

    Understanding the products and services provided by the company. · Preparing company policies and procedures. · Developing training lessons with service delivery systems. · Managing a team of Customer Support Representatives. · Resolving customer complaints and queries. · **Salar ...

  • Inspiring Touch

    Customer Service Representative

    11 hours ago

    Inspiring Touch Bengaluru, India

    Customer service representatives are often a client's primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries, generating sales leads that develop into new customers, and identifying and asse ...

  • VictaMan

    Customer Service Representative

    5 days ago

    VictaMan Bengaluru, India

    Understanding the products and services provided by the company. · Preparing company policies and procedures. · Developing training lessons with service delivery systems. · Managing a team of Customer Support Representatives. · Resolving customer complaints and queries. · **Salar ...

  • Franklin Templeton Investments

    Ta Service Representative

    4 days ago

    Franklin Templeton Investments Bengaluru, India

    What is the TA Service Representative - GSS Asia/EMEA Cust Svcs AMC group responsible for?- Effectively manage the critical distributors at Third party POS locations by providing exceptional service support.- Liaison with the key personnel at third party POS for enabling seamless ...

  • Eloelo

    Customer Service Representative

    3 days ago

    Eloelo Bengaluru, India

    **Customer support Representative (Contract)** · **Exciting Opportunity at Eloelo: Join the Future of Live Streaming and Social Gaming** · Are you ready to be a part of the dynamic world of live streaming and social gaming? Look no further Eloelo, an innovative Indian platform fo ...

  • Kyndryl Solutions Private Limited

    Customer Service Representative

    2 days ago

    Kyndryl Solutions Private Limited Bengaluru, India

    **Why Kyndryl** · Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? · We are always moving forward - always pushing ourselve ...

  • NL Transportation Pvt Ltd

    Customer Service Representative

    2 days ago

    NL Transportation Pvt Ltd Bengaluru, Karnataka, India

    **Job description** · **Role & responsibilities** · - Strong Communication Skills needed. · - Strong organizational skills and detail oriented. · - Experience with Outlook, excel, and scheduling/software systems preferred. · - Supervise assigned customer accounts · - Maintain vit ...

  • Kyndryl Solutions Private Limited

    Customer Service Representative

    3 days ago

    Kyndryl Solutions Private Limited Bengaluru, India

    **Why Kyndryl** · Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? · We are always moving forward - always pushing ourselve ...

  • TSI - Transworld Systems, Inc (India)

    Customer Service Representative

    5 days ago

    TSI - Transworld Systems, Inc (India) Bengaluru, India

    Build Your Future Come join our thriving team as a Customer Service Representative We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena. · **Why should you consider TSI?** · - Transport Facility · - Paid tra ...