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    Team Lead - Bengaluru, India - Bosch Group

    Bosch Group
    Bosch Group Bengaluru, India

    2 weeks ago

    bosch group background
    Full time
    Description
    Job Description

    Translation and Language Services team is part of the BGSW, primarily serving customers within BOSCH Group. We are a young and motivated team working in multi-lingual environment with customers across the globe. To complement the team we are looking for a TL. In this role you will be responsible for driving operational excellence, business growth, ideating and working on new solutions and constantly improvise processes in the Translation and Language Services business area.You will join a team of talented language professionals who work tirelessly to enable Bosch World to collaborate effortlessly by breaking language barriers.Key ResponsibilitiesResponsible for day to day operations of the team

    Drive a metrics-driven operating culture

    Manage existing processes efficiently and incorporate changes to gain efficiency

    Implement corrective or preventive actions wherever necessary

    Ensure resource deployment to achieve utilization as per the SLA

    Understand unique skillsets of each resource and accordingly deploy in projects/tasks

    Conceive and manage MIS and KPIs

    Ensure SLAs are met

    Take complete ownership of the lifecycle of a project

    Proactively resolve escalations

    Assess team's work to maintain consistent quality

    Drive various initiatives to improve processes, drive changes

    Evaluate processes to identify automation opportunities and drive automation

    Lead discussions with the customers

    Represent the team/business in relevant meetings/discussions

    Capacity planning/hiring

    Responsible for team's performance management

    Vendor management

    Required SkillsStrong interpersonal skills and willingness to communicate with clients, colleagues, and management

    Keen eye for details with out of the box thinking and offbeat ideas

    Eye for details and understanding numbers

    Strong working knowledge in MS office

    Reliant ability to perform independently, thrive in a fast-paced environment, successfully manage multiple priorities and different objectives simultaneously

    Sound analytical and multi-tasking skills and networking capability

    Preferred SkillsWorking knowledge of CAT tools e.g. SDL Trados

    Understanding of Machine Translation Engine / AI / Machine Learning

    Self-driven, result oriented and quick learner

    Good people management skills

    Broad cultural knowledge and wide range of interests

    Flexible, a team player, detail-oriented, a self-driven leader, and able to work under tight deadlines.

    Proficient in Microsoft Office suite

    Qualifications

    Bachelor's/Master's degree in any stream. Relevant industry experience in Project and Operations Management, preferably with experience in localization. German language competency preferred

    Additional Information

    7-12 Years

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