Jobs
>
Bengaluru

    Jira Administrator - Bengaluru, India - DEVTOOLS

    DEVTOOLS
    DEVTOOLS Bengaluru, India

    1 week ago

    Default job background
    Technology / Internet
    Description

    Job Role: Jira Administrator, DevOps Engineer

    Website:

    About Us:

    DevTools is a premier Software Solution Service Provider, dedicated to facilitating customers on their Digital Transformation Journey. Our extensive in-house engineering team covers the entire DevSecOps lifecycle, spanning across experience in self-hosted and cloud platforms, offering a diverse range of technology solutions embraced by development communities worldwide. DevTools holds top-tier partnerships for license resale and technology services with industry leading platforms such as Atlassian, GitHub, JetBrains, JFrog, CloudBees, Octopus Deploy, Microsoft, Microfocus, Tricentis (TOSCA), SonarSource, and SmartBear, demonstrating our unwavering commitment to delivering exceptional service.

    Position Overview / Job Summary :

    We are seeking a skilled Technical Engineer proficient in managing and troubleshooting enterprise-level software solutions such as Atlassian (Jira Software, Confluence, Jira Service Management, Jira Work Management, etc.) & GitHub. The applications JFrog (Artifactory, Xray), LaunchDarkly, and Octopus Deploy are added benefit. The ideal candidate will possess a strong technical background coupled with excellent problem-solving abilities to ensure the smooth operation and optimal performance of these critical applications. As a Technical Engineer, you will collaborate closely with cross-functional teams to resolve technical issues, implement enhancements, and provide ongoing support to internal and external stakeholders.

    Key Responsibilities:

    Provide technical support and troubleshooting assistance for Atlassian solutions (Jira Software, Confluence, Jira Service Management, Jira Work Management, etc.), GitHub, JFrog (Artifactory, Xray), LaunchDarkly, and Octopus Deploy application.

    Respond promptly to technical inquiries and incidents escalated from various channels including ticketing systems, emails, and chats.

    Diagnose and resolve software-related issues, performing root cause analysis to prevent recurrence.

    Collaborate with development teams to identify and implement fixes, patches, and enhancements to improve application functionality and performance.

    Participate in the deployment and configuration of software updates, ensuring seamless integration with existing systems.

    Create and maintain documentation including knowledge base articles, troubleshooting guides, and best practices for application usage and support.

    Conduct periodic health checks and performance tuning to optimize application performance and reliability.

    Assist in the development and execution of test plans for new features, upgrades, and integrations.

    Stay abreast of industry trends, emerging technologies, and best practices related to application support and DevOps methodologies.

    Act as a liaison between end-users, vendors, and internal stakeholders, facilitating effective communication and resolution of technical issues.

    Requirements / Qualifications:

    Bachelor's degree in Computer Science, Information Technology, or related field.

    Certifications such as Atlassian Certified Professional (ACP) is must. GitHub Certified Professional, or equivalent credentials are desirable.

    Proven experience of more than 2.5 years as a Technical Engineer or similar role, with expertise in Atlassian stack of Products such as Jira Software, Confluence, Jira Service Management is must. GitHub, JFrog, LaunchDarkly, and Octopus Deploy experience are desirable.

    Proficiency in scripting languages (e.g., Bash, Python, PowerShell) for automation and troubleshooting tasks.

    Must know basics of databases such as MySQL, PostgreSQL, etc.

    Strong understanding of software development lifecycle (SDLC), continuous integration/continuous deployment (CI/CD) pipelines, and version control systems (Git, SVN).

    Familiarity with containerization technologies (e.g., Docker, Kubernetes) and cloud platforms (e.g., AWS, Azure).

    Excellent analytical and problem-solving skills with a keen attention to detail.

    Exceptional communication and interpersonal skills, with the ability to effectively collaborate with diverse teams and stakeholders.

    Prior experience with Agile methodologies and IT service management (e.g., ITIL) is a plus.

    Ability to thrive in a fast-paced environment and adapt to changing priorities and business requirements.

    As a Technical Engineer, you will have interactions with customers, particularly during presentations and discussions are crucial for ensuring customer satisfaction and building strong relationships. Understand Customer Needs, Prepare Engaging Presentations along with Demonstrating Expertise

    Why Join Us:

    Innovative Environment, Professional Growth Opportunities, Collaborative Culture, Continuous Learning, Supportive Leadership, Opportunity for Impact, Competitive Compensation and Benefits, Exciting Challenges

    Join our team and play a vital role in supporting and optimizing our mission-critical applications to drive innovation and success in our organization.

  • Bloom Consulting Services

    Jira Administrator

    3 days ago

    Bloom Consulting Services Bengaluru, India

    **JIRA Administrator ( Job ID : **: · JIRA · B Tech/B.E · Bangalore · Contract to Hire · Experience · ** years** · Offered Salary · ** ** · Notice Period · **Not Disclosed** · Hi, · Looking for Jira Administrator for Bangalore Location. · Exp:4-7Years · Location: Bangalore · Noti ...

  • INTEL

    Jira Administrator

    1 week ago

    INTEL Bengaluru, Karnataka, India

    Intel's Foundry Technology Development Design Enablement (DE) organization is looking for a talented individual to support the organization's adoption of Jira Software and Jira Service Management as an Application Software Engineer. This role will be responsible for project admin ...

  • HTC Global Services, Inc.

    Jira Administrator

    6 days ago

    HTC Global Services, Inc. Bengaluru, India

    **About the Role**: · We are looking for a Jira Administrator with Atlassian products knowledge and specific focus on Wiki or Jira. · **Requirements**: · - Expertise in Atlassian tool administration and knowledge on JIRA, Confluence & Crowd. · - Experience in writing custom JQL ( ...

  • Sii

    Jira Administrator

    1 week ago

    Sii Bengaluru, India

    At SII India IT & Engineering Services Pvt. Ltd., we are looking for an JIRA Administrator to provide first class "value add" services to one of our European clients. A great opportunity to be part of a very experienced team and to work in a global environment with various experi ...

  • CosMic IT

    Jira Administrator

    4 days ago

    CosMic IT Bengaluru, India

    Full Time · - India, Bengaluru · - Posted 1 min ago · - Work Visa Required · - CosMicIT · **CosMic IT** · - Find Your Dream Job Here_ · Hello #Everyone, · - We at #CosMicIT are looking for #JIRA Administrator · - Language: #English · Locations: #India #Bengaluru · - Summary: · Ex ...

  • Bloom Consulting Services

    Jira Administrator

    4 days ago

    Bloom Consulting Services Bengaluru, India

    **JIRA Administrator ( Job ID : **: · JIRA · B-tech · Bangalore · Contract to Hire · Experience · ** years** · Offered Salary · ** ** · Notice Period · **Not Disclosed** · Hi, · Looking for Jira Administrator for Bangalore Location. · Exp:4-7Years · Location: Bangalore · Notice P ...

  • Buzzworks Business Services Pvt Ltd

    Jira Administrator

    6 days ago

    Buzzworks Business Services Pvt Ltd Bengaluru, India

    Job Duties and Responsibilities: · - Develop and maintain workflows in Atlassian JIRA and other Atlassian products including tool administration and customization · - Install and configure plugins and deploy to extend JIRA capabilities, make dashboards for JIRA Connect add-ons, c ...

  • MicroGenesis TechSoft Pvt Ltd

    Jira Administrator

    1 week ago

    MicroGenesis TechSoft Pvt Ltd Bengaluru, India

    Minimum 1 to 3years of experience with Atlassian tools suite administration. · Installation, configuration, up-gradation, administration, and performance enhancement of JIRA Software, JIRA Service Management, Confluence (Data Center) · Hands-on expertise in Jira/Confluence Cloud ...

  • Adomita Technologies Pvt. Ltd.

    Jira Administrator

    4 days ago

    Adomita Technologies Pvt. Ltd. Bengaluru, India

    **JOB TITLE**: · JIRA DEVELOPER / ADMIN · **IMMEDIATE JOINER** · **Must have experience in**: · - Tempo Time Sheet · - Tempo Budget · - Big-picture · **Job Type**: Contractual / Temporary · Contract length: 6 months · Pay: ₹500, ₹1,500,000.00 per year · Schedule: · - Morning shif ...

  • Abnormal Security

    Jira Administrator

    5 days ago

    Abnormal Security Bengaluru, India

    **About the Role**: · **Responsibilities**: · - Drive enhancements and optimization of the company's Atlassian investment · - Deliver business outcomes and efficiencies by understanding the internal customer's use case and helping architect, design and build new workflows and pro ...

  • Zebra Technologies

    Jira Administrator

    13 hours ago

    Zebra Technologies Bengaluru, India

    **Remote Work: No** · **Overview**: · At Zebra, we extend the edge of possibility by shaping the future of work on the front line—reinventing how businesses run and moving society forward. · We are a community of changemakers, innovators and doers who come together to deliver a p ...

  • Rapid Global Business Solutions

    Jira Administrator

    2 days ago

    Rapid Global Business Solutions Bengaluru, India

    **Roles & Responsibilities** · *** · - Must have Knowledge on Server/cloud environment and · - Application Upgrade · - Script Writing for Automation/Reports · - Basic to semi-complex Workflow implementation. · - Basic Automation using OOB functionality · - Extending Jira using 3r ...

  • Hewlett Packard

    Jira Align Tooling Administrator

    6 days ago

    Hewlett Packard Bengaluru, Karnataka, India

    The Tooling Administrator will be working as part of the Tooling Team to help support the operational needs of our existing Jira users and the migration of new users and projects into our HP Jira primary instance. This role will also work in collaboration with the Coaching/Traini ...

  • LTIMindtree

    JIRA Administrator

    1 week ago

    LTIMindtree Bengaluru, India

    Job Role: JIRA Admin · Experience: 12+ Years - Not Less than 12 Years · Location: Bangalore / Chennai / Hyderabad / Mumbai / Pune / Kolkata · Job Description: · • Must have good hands-on JIRA and JIRA Administration . · • Should be able to handle the User Access and configurat ...

  • Swift Strategic Staff Solutions INC

    Jira Administrator

    4 days ago

    Swift Strategic Staff Solutions INC Bengaluru, India

    Notice Period: Immediate or less than 15 days, · Mandatory skills- JIRA Administration,ACP-120 Jira admin certification is mandatory · JOB DESCRIPTION: · Jira Admin Job Description: · - Must have good hands-on JIRA and JIRA Administration . · - Should be able to handle the User A ...

  • Rubrik Job Board

    Jira Application/tools Administrator Bangalore

    1 week ago

    Rubrik Job Board Bengaluru, India

    **Job Summary**: · **About the team and role**: · **What you'll do**: · - Handling user management, Role based access management · - Configuring workflows · - Customizing issue types and managing permissions · - Handling plugins · - Maintain the functionality and efficiency of th ...

  • Ultrabot Innovations

    Jira Administrator

    1 week ago

    Ultrabot Innovations Bengaluru, India

    Job Description : · As a Jira Administrator, you will be responsible for the configuration, administration, and maintenance of our Jira instance to support the needs of our organization. · You will work closely with stakeholders from various departments to understand requirement ...

  • One Degree North HR Services

    Jira Administrator

    4 days ago

    One Degree North HR Services Bangalore, India permanent

    Profile : JIRA Admin. · Experience : 3+ years. · Location : Banglore. · Description : · Serve as a JIRA / Confluence administrator, subject matter expert and evangelist. · Maintain a dedicated Atlassian JIRA / Confluence Cloud instance. · Design and maintain custom projects, work ...

  • One Degree North HR Services

    Jira/Confluence Administrator

    4 days ago

    One Degree North HR Services Bengaluru, India

    Role : JIRA / Confluence administrator. · Skills : JIRA / Confluence administrator, JQL (Jira Query Language), Good communication. · Location : Bangalore · Experience : 3+ years · Job Description : · - Serve as a JIRA / Confluence administrator, subject matter expert and evangeli ...

  • Zyoin group

    Senior Jira Administrator

    4 days ago

    Zyoin group Bangalore, India permanent

    We are seeking a highly experienced and skilled Senior Jira Administrator to join our team and play a crucial role in optimizing our Jira and ServiceNow deployments to support agile development and service desk operations. · Experience : 8-15 years · Summary : · This position foc ...