Jobs

    Jira Administrator - Bangalore, India - One Degree North HR Services

    One Degree North HR Services
    One Degree North HR Services Bangalore, India

    2 days ago

    Default job background
    permanent Technology / Internet
    Description

    Profile : JIRA Admin.

    Experience : 3+ years.

    Location : Banglore.

    Description :

    • Serve as a JIRA / Confluence administrator, subject matter expert and evangelist.
    • Maintain a dedicated Atlassian JIRA / Confluence Cloud instance.
    • Design and maintain custom projects, workflows, schemes, screens, and field configurations.
    • Manage user permissions and project roles for JIRA, Confluence, and other tools.
    • Work directly with cross-functional agile teams to understand their specific JIRA needs and provide guidance and solutions.
    • Perform routine audits of access lists and perform security tests to ensure restrictions are in place.
    • Create and manage custom JQL filters and dashboards as needed.
    • Train with JIRA Admin peers to learn program procedures and best practices.
    • Troubleshoot, identify, and resolve JIRA issues reported by end-users.
    • Recommend, test, install, and configure JIRA plugins and add-ons as needed.
    • Develop training for groups of JIRA users and conduct classes on a regular basis.
    • Perform bulk changes and CSV imports.
    • Perform routine audits of the database to ensure consistent field usage and accurate reporting; work with. teams to resolve inconsistencies.
    • Drive improvements to Confluence by reorganizing and archiving spaces and pages.
    • Develop processes and improvements around tools administration.
    • Coordinate with JIRA Admin peers and cross-functional agile teams to provide JIRA guidance, suggestions. and solutions as needed.
    • Audit, improve and automate processes and workflows as needed.
    • Support JIRA Admin peers with application, system, issue, and project configuration support as needed.
    • Support JIRA Admin peers by designing and maintaining custom projects, workflows, schemes, screens. and field configurations as needed.
    • On-call JIRA / Confluence support as needed, including nights and weekends.
    )
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