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    Jira Administrator - Delhi, India - RS Consultants

    RS Consultants
    RS Consultants Delhi, India

    1 day ago

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    Description

    Job Description :

    • The Senior Jira Admin would need to have 68 years of experience.
    • The incumbent in this role, will own and support the Atlassian environment, passionate about teaching, learning, and automating and working in a high paced collaborative environment.
    • You will also bring Jira Datacenter to Jira Cloud Migration practical experience.
    • Configuring, managing, and enhancing Jira and Confluence tools, including native functionality as well as researching, testing, and implementing plugins and other integrations.
    • Understanding the current Atlassian tool process, gathering requirements, investigating potential solutions, analyzing impact, communicating with stakeholders, and implementing solutions
    • Developing interfaces between external tooling and Jira/Confluence infrastructure.
    • Managing complex Jira workflows, screen schemes, permission schemes, and notification schemes.
    • Configuring and enhancing Jira Service Desks.
    • Provisioning, maintaining, and improving our existing cloud infrastructure.
    • Work closely with the IT team on projects such as major upgrades, data migrations, automations, plugin selection, and integration with other system
    • Work with other developers and operations to perform DevOps processes.
    • Writing and updating technical documentation such as user manuals, system documentation, RCA for Incidents and training materials.
    • Upgrade JIRA within the required environments.
    • Provide technical assistance and training in using JIRA and other tools as identified.
    • Design, configure, manage, and support Atlassian tools, primarily JIRA and ensure 99.
    99 % uptime through adequate monitoring, patching.

    • Design and support custom JIRA workflows, fields, dashboards, and reports.
    • Work closely with the Information Security Team to ensure a safe Atlassian environment.
    • Ready to work on a rotational basis and weekend support.

    Required Qualifications :

    • 68 year's experience in setting up and supporting Atlassian Products (Jira, Confluence, JSM etc)
    • Expert level knowledge in SQL and JQL query experience.
    • Experience customizing workflows, setting up dashboards, and generating reports.
    • Experience with Jira Service Desk.
    • Experience working in an Agile/Scrum environment.
    • Experience with scripting and programming such as Python will be an added advantage.
    • Willingness to work on a fastpaced team with a "low ego/high performance" culture.
    • Using tools such as Jenkins, Ansible and Git will be added advantage

    Location:
    Remote

    )
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