Audit & Quality Sector -44 - Haryana, India - indiagold
Description
Job Information:
Industry
Financial Services
City
Sector -44
State/Province
Haryana
Country
India
Zip/Postal Code
122003
About us:
- indiagold has built a product & technology platform that enables regulated entities to launch or grow their asset backed products across geographies; without investing in operations, technology, people or taking any valuation, storage or transit risks.
- Our use of deeptech is changing how asset backed loans have been done traditionally. Some examples of our innovation are lending against digital gold, 100% paperless/digital loan onboarding process, computer vision to test gold purity as opposed to manual testing, auto
- We are rapidly growing team passionate about solving massive challenges around financial wellbeing.
- We are a rapidly growing organisation with empowered opportunities across Sales, Business Development, Partnerships, Sales Operations, Credit, Pricing, Customer Service, Business Product, Design, Product, Engineering, People & Finance across several cities. We value the right aptitude & attitude than past experience in a related role, so feel free to reach out if you believe we can be good for each other.
Defining industry and role specific Quality Audit parameters for - Voice/Non-Voice/Field Teams.
Gathering feedback from the audit findings and share it with relevant stakeholders, in a structured manner focused for product and process improvement
-
Run through all communications/templates used for customer interaction, periodically, and suggest changes/improvements.
- ** Should be able to define Quality parameters for all verticals of
- Service, Sales and Field teams.**
Collaborate with stakeholders and create SOPs leaving no space for errors.
Really proficient of working on MS Power Point and Word.
Requirements:
- Atlease 2 years of relevant Experience in Quality
- Understand the Quality tools and able to use them
- Graduate
Benefits:
- Best place to work
- Competitive salary
- Full Medical and Accident Insurance
- Company Paid Vaccination of Employee and Family
- Onroll Employee not on agency payroll
- Employee Referral Bonus
- Ontime Salary and Incentive
- Job Stability 0 Employees Laid Off due to Covid
- Different Businesses
- Locker, Loan, Digital Gold
- Tremendous Growth Opportunity
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