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    CSE US Process - Mumbai, India - timesjobs

    timesjobs
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    Full time
    Description

    JOB DETAILS
    Be a first point of contact to handle and resolve customer complaints.
    Research information and troubleshoot problems using available resources.
    Getting deep into issues & providing efficient solution with help of the
    internal Team.
    Monitoring loads on the application system
    Email communications and follow-ups
    Previous International customer service experience
    Excellent written and verbal communication skills
    Good listening skills
    Must be able to understand issues, help create solutions

    FUNCTIONAL AREA


    Inbound Calling, Outbound Calling, International Voice Process, International BPO, International Calling, Inbound Calling In Mumbai, Outbound Calling in Mumbai, International Voice Process in Mumbai, International BPO in Mumbai, International Process in Mumbai.



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