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    Customer Service Representative - Indore, India - TechFun consultant

    TechFun consultant
    TechFun consultant Indore, India

    4 days ago

    Default job background
    Full time
    Description

    Company Overview

    Welcome to TECHFUN CONSULTANT, your trusted partner in the world of forex trading. With a passion for innovation and a commitment to excellence, we are here to guide you through the dynamic and exciting realm of foreign exchange markets. Our team of experienced professionals brings together a wealth of knowledge and expertise, empowering you to make informed trading decisions.

    Job Overview

    We are seeking a passionate and driven Customer Service Representative to join our team at TechFun Consultant. As a Customer Service Representative, you will play a crucial role in providing exceptional service and support to our clients in the forex trading industry. This is a full-time position based in Indore, Madhya Pradesh, India, and is perfect for a fresher with less than 1 year of experience.

    Qualifications and Skills

    • Designation - Customer Care Executive
    • Excellent Communication Skills Required
    • Graduate / Undergraduate Candidates Required
    • Freshers / Experience
    • Rotational Shifts
    • Chat Process
    • 6 Days Working
    • Salary - 19K To 23K CTC
    • Location - Indore

    Roles and Responsibilities

    • Provide exceptional customer service via chat, phone, and email to clients in the forex trading industry
    • Assist clients with inquiries, account set-up, and troubleshooting
    • Ensure timely and accurate resolution of customer issues and concerns
    • Educate clients on our products, services, and trading platforms
    • Maintain a high level of professionalism and empathy in all customer interactions
    • Collaborate with internal teams to resolve complex customer inquiries
    • Stay up-to-date with industry trends and developments
    • Adhere to company policies and procedures


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