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    Customer Service/Customer Support Internship - Noida, India - NKTech

    NKTech
    NKTech Noida, India

    3 weeks ago

    Default job background
    Internship, Full time
    Description

    About the internship:

    Selected intern's day-to-day responsibilities include:

    1. Answer and manage incoming calls in a professional and courteous manner.

    2. Redirect calls to the appropriate department or personnel when necessary.

    3. Maintain a log of all incoming calls and ensure follow-up actions are taken.

    4. Address client inquiries promptly and effectively.

    5. Provide accurate information regarding services, products, and company policies.

    6. Escalate complex issues to senior staff or relevant departments as needed.

    7. Follow up with clients to ensure their issues are resolved to their satisfaction.

    >

    Only those candidates can apply who:


    1. are available for full time (in-office) internship


    2. can start the internship between 20th May'24 and 24th Jun'24


    3. are available for duration of 3 months


    4. are from or open to relocate to Noida and neighboring cities


    5. have relevant skills and interests

    Women wanting to start/restart their career can also apply.



    Stipend:

    INR ₹ 8,000-10,000 /month

    Deadline:

    :59:59

    Other perks:

    Certificate, Letter of recommendation, Informal dress code, Free snacks & beverages

    Skills required:

    English Proficiency (Spoken), English Proficiency (Written), Hindi Proficiency (Spoken) and Effective Communication

    About Company:

    NKTech is one of the best SEO and ORM companies in Noida, India. We began our operations as a digital marketing agency in the year 2010 and since then have grown by leaps and bounds. From the very beginning, we have stayed true to our core beliefs and have delivered exceptional experiences to our customers. We have more than 300 satisfied customers all over the globe and have delivered more than 1000 projects in the last 7 years. Our expertise in digital marketing services includes SEO, PPC, SMO, and content writing. We have made websites and done SEO for hotels, hospitals, FMCG companies, doctors, clinics, schools, and colleges.
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