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    Senior Specialist - Mumbai, India - Marsh

    Marsh
    Marsh Mumbai, India

    1 month ago

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    OTHER
    Description

    Marsh operations - Insurance broking CLAIMS

    Marsh McLennan Global Services India Private Limited is seeking candidates for the following position based in the Mumbai office:

    What can you expect?

    • Excellent exposure to complex & diverse claims handling.
    • Opportunity to enhance Claims knowledge and understanding & build on client management skills.
    • As a new colleague, you will be provided with Business Overview/Insights, in-depth process training, roles & responsibilities overview, expectations of various stakeholders to make you successful in this role.
    • Within the first 30 days, we expect you to gain good understanding of the role and requirement that it entails. Within 60 days, attain competency & have a good understanding of process and systems & finally within 90 days be able to handle the claim processing with limited support.

    What is in it for you?

    • Solid platform to demonstrate your skills and become a cutting edge expert.
    • Enhance your skills via various development programmes offered in-house
    • All benefits as per the location HR policy will be applicable
    • As a Marsh and McLennan Company colleague, you will also receive additional benefits such as:
    • A competitive salary
    • Employee friendly policies
    • Health care and insurance for you and your dependants
    • Healthy Work life balance
    • A great working environment
    • Flexible benefits packages to suit your needs and lifestyle
    • Future career opportunities across a global organisation

    We will count on you to:

    Client Service Management:

    • Processing and Submission of Claim Advices and Collections to the market. Monitoring responses from Carriers and XCS and follow up as necessary.
    • Liaison with Carriers, XCS & Internal Stakeholders
    • Liaise with broking and fiduciary teams to resolve all queries which may delay in paying funds on time.
    • Provide ideas and suggestions for improving working methods taking into account client and member experience, where appropriate implement and document to line manager for adoption across the business.

    Compliance, Regulatory and Procedural Responsibilities

    • Ensure that all statutory regulations and company procedures are followed to protect clients, colleagues and the business interest of the company
    • Appropriate usage of Marsh Speciality's systems to monitor, record and retain information
    • Demonstrate clear understanding of regulatory requirements
    • Proactively ensures compliance with regulatory and risks framework
    • Adheres to policies, guidelines and operating procedures
    • Keeps own knowledge and expertise up to date and relevant
    • Identifies and evaluates risks appropriately. Recognises how own actions impact on compliance

    What you need to have:

    • Fair understanding of Insurance Broking business and dynamics
    • Good analytical skills
    • Good command over spoken and written English
    • Superior comprehension and articulation skills
    • Ability to prioritise and organise tasks, work within stiff timelines
    • Eye for detail and innovative mindset

    Education: Graduate in any stream

    Experience: 5 years of work experience in claims handling

    What makes you stand out?

    • CII certification
    • Post-Graduation/Certificate Courses in Insurance

    Marsh McLennan

    Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 85,000 colleagues advise clients in 130 countries. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advanced risk, reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations redefine the world of work, reshape retirement and investment outcomes, and unlock health and wellbeing for a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients. For more information, visit , or follow us on LinkedIn and Twitter.

    MARSH

    Marsh is the world's leading insurance broker and risk adviser. With more than 45,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue of over $20 billion, Marsh McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. For more information, visit , follow us on LinkedIn and Twitter.

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