- Perform the duties of Maker for the activities assigned diligently.
- Understand the process / policies of the Company and adhere to the needs.
- Work closely with overseas branch to process / execute the transactions as per accuracy/quality standards/SLAs of the Company.
- Learn the system functions and adhere to the controls.
- Support overseas branch to resolve operational incidents/reporting (if any).
- Provide suggestion(s) to improve/streamline the operational processes.
- Develop and maintain strong stakeholder management with key stakeholders within Company.
- Support and resolve customer enquiries and provide excellent customer service.
- Work in partnership with Compliance to understand relevant operational guidelines, Company's standard procedures and local regulations and assess the impact on the daily operations workflow.
- Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner.
- To support developmental projects relating to the Department.
- Good in teamwork.
- Liaison with Business team for timely quality deliverables of assistance / services.
- Perform the checking process on operational issues, escalated by the less experienced members of the team.
- Perform the reconciliation of any daily pending transactions
- Support the Head of Department in determining the level of support on new Company product offerings by carrying out reviews on resourcing issues, internal policies, workarounds, and system capabilities.
- Support the Head of Department in achieving the departments KPIs, set by the Branch Management.
- Support in managing the risk profile for the department.
- Support internal and external audits within the department by preparing documentation as required
- Maintain good working knowledge of industry trends, products, relevant laws, and regulations.
- Adhere to all company policies as well as guidelines
- Minimum 0 to 2 years of relevant experience and sound knowledge of Guarantees Operations, managing Issuance, Amendment, Advising, Confirmation, Cancellation, and Invocation.
- Strong PC skills (MS Office)
- Good interpersonal skills to deal courteously and effectively with others.
- Good understanding of basic Company products.
- Understanding Of local relevant regulations.
- Regulatory Certification would be preferred.
- Good interpersonal skills to deal courteously and effectively with others.
- Attention to details.
- Graduate and / or Postgraduate.
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Administrator - Guarantee (Bank Guarantees & Operations) - Bengaluru, India - MUFG Global Service (MGS)
Description
About the Role
Position Title : Administrator Corporate Title : Administrator
Reporting to : Vice President / Assistant Vice President
Location : Bengaluru
Job Profile
Purpose of Role:
Responsible for supporting the business team in execution of functions related transaction processing, timely response to queries raised, record maintenance, reconciliation, follow internal and regulatory procedures and liaise with other internal stakeholders to ensure smooth processing of transactions.
Main Responsibilities:
Process:
Customer:
People:
Other / Control:
Candidate Profile:
Equal Opportunity Employer:
The Company is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.