Jobs
>
Mumbai

    Online Reputation manager- Jewellery Brand - mumbai, India - bfmhr

    bfmhr
    bfmhr mumbai, India

    6 days ago

    Default job background
    Description

    JOB DESCRIPTION

    Online Reputation Management (ORM) Executive:
    Experience: 1 year


    Skills:

    • Excellent written and verbal communication skills
    • Working knowledge of excel and google sheets.
    • Problem solving and customer service mindset.

    Job Description:

    Monitoring online platforms:


    Engage with customers and consider feedback to maintain a positive brand image and efficaciously address customer concerns on platforms like WhatsApp, Facebook, Pinterest, and Instagram.

    Craft timely and appropriate responses to customer reviews, comments, and inquiries, demonstrating a commitment to customer satisfaction and addressing concerns effectively.


    Online Reputation Management (ORM) efforts:
    Implementing crisis management strategies, fostering relationships collaboration with cross-functional teams, and consistently refine through trend awareness.
    Handle customer enquiries

    Proficiently address inbound calls & messages, provide comprehensive information on ongoing company offers and jewelry products, and convert those inquiries into valuable leads through effective communication and engagement strategies.


    Reporting:
    Producing comprehensive business reports related to all the lines of businesses, highlighting the ORM team's impact on lead generation. Proficient in Excel and Google Sheets for business reporting and tracking leads from diverse sources and campaigns.

    Implement CRM strategies:
    Effectively implement strategies to boost store visitors and generate new leads. Work along with HOA and SMM on campaigns and events.

    Provide management with insights on online reputation, brainstorm and implement ideas on generating maximum inbound and outbound leads through various schemes, campaigns and offers for a seamless customer experience.

    Expertly curate and decide on gifts for both international and domestic customers while meticulously maintaining a count and ensuring top-notch quality control.

    Lead customer communication
    Managing Google reviews to further refine the company's online reputation, ensuring a positive digital presence. Proactively and timely manage Instagram, Facebook, WhatsApp comments and DMs.

    Regularly monitor various online platforms, including social media, review sites, forums, and other digital channels, to stay abreast of conversations and mentions related to our brand.

  • Aqua jewellers

    Data Entry Executive for Jewellery Brand

    3 weeks ago

    Aqua jewellers Mumbai, India

    A data entry executive is responsible for: · feeding data for jewellery in hand and out on company approved software. · Checking stock with karigars in manufacturing unit. · Making Performa for client · **Skills**:Knowledge of gati or similar software · Knowledge of jewellery ind ...

  • bfmhr

    Head of Growth- Jewellery Brand

    6 days ago

    bfmhr mumbai, India

    Job Description · Key Responsibilities: · Strategy Development: Develop and execute a growth strategy that answers questions about how much we grow, how fast we grow, and in which markets we grow. This includes setting clear, measurable growth targets and outlining the path to a ...

  • bfmhr

    Head of Growth- Jewellery Brand

    2 weeks ago

    bfmhr Mumbai, India

    Key Responsibilities: · Strategy Development: Develop and execute a growth strategy that answers questions about how much we grow, how fast we grow, and in which markets we grow. This includes setting clear, measurable growth targets and outlining the path to achieve them. · Chan ...

  • bfmhr

    Head of Growth- Jewellery Brand

    2 weeks ago

    bfmhr Mumbai, India

    KeyResponsibilities: · StrategyDevelopment: Develop and execute a growth strategy that answersquestions about how much we grow how fast we grow and in whichmarkets we grow. This includes setting clear measurable growthtargets and outlining the path to achievethem. · ChannelIdenti ...

  • bfmhr

    Online Reputation manager- Jewellery Brand

    2 weeks ago

    bfmhr Mumbai, India

    JOBDESCRIPTION · Online ReputationManagement (ORM)Executive: · Experience: 1year · Skills: · Excellent written and verbal communicationskills · Working knowledge of exceland google sheets. · Problemsolving and customer servicemindset. · JobDescription: · Monitoring onlineplatform ...

  • bfmhr

    Regional Business manager- Jewellery brand

    1 week ago

    bfmhr Mumbai, India

    **Franchisees &Property Acquisition** · 1.Identify potential franchiseopportunities. · 2. Developstrategies for franchiserecruitment. · 3. Screen andevaluate franchiseapplications/documents. · 4. Conductinterviews and assessments of potentialfranchisees. · 5. Negotiate termsand c ...

  • bfmhr

    NET Developer- Jewellery brand Borivali

    2 weeks ago

    bfmhr Mumbai, India

    Responsibilities: · Must possess a professional andpositive approach in all tasksperformed. · Able to analyse userrequirements. · Ability to work inDevelopment & Maintenance activities isrequired. · Ability to write cleantestable code using .NET programminglanguages. · Ability to ...

  • bfmhr

    NET Developer- Jewellery brand Borivali

    2 weeks ago

    bfmhr Mumbai, India

    Job Description · Responsibilities: · ● Must possess a professional and positive approach in all tasks performed. · ● Able to analyse user requirements. · ● Ability to work in Development & Maintenance activities is required. · ● Ability to write clean, testable code using .NET ...

  • bfmhr

    NET Developer- Jewellery brand Borivali

    6 days ago

    bfmhr Borivali, India

    Responsibilities: · ● Must possess a professional and positive approach in all tasks performed. · ● Able to analyse user requirements. · ● Ability to work in Development & Maintenance activities is required. · ● Ability to write clean, testable code using .NET programming languag ...

  • colour jewels

    Merchandiser

    2 weeks ago

    colour jewels Mumbai, India

    **Colour Jewels is B2B Diamond jewellery manufacturing company supplying to chain stores and different jewellers, We are looking for a dynamic and experienced Jewellery Merchandiser to join our As a Jewellery Merchandiser, you will be responsible for curating and managing our exc ...

  • colour jewels

    Merchandiser

    2 weeks ago

    colour jewels Mumbai, India

    **We are looking for a dynamic and experienced Jewellery Merchandiser to join our luxury jewellery brand. As a Jewellery Merchandiser, you will be responsible for curating and managing our exclusive collection of jewellery pieces, ensuring they reflect the brand's high-end identi ...

  • Limelight Diamonds

    Jewellery Designer

    2 weeks ago

    Limelight Diamonds Mumbai, India

    **Company profile**: · Started in 2019, Limelight Lab Grown Diamonds Ltd has been India's leading sustainable diamond luxury brand offering lab-grown CVD diamond-studded jewellery. Headquartered in Mumbai, Limelight has been able to spread its wings in India with a network of ove ...

  • Limelight Diamonds

    Growth Hacker

    2 weeks ago

    Limelight Diamonds Mumbai, India

    **Company profile**: · Started in 2019, Limelight Lab Grown Diamonds Ltd has been India's leading sustainable diamond luxury brand offering lab-grown CVD diamond-studded jewellery. Headquartered in Mumbai, Limelight has been able to spread its wings in India with a network of ove ...

  • Stuvi

    Content Creator

    1 week ago

    Stuvi Mumbai, India

    We are seeking a talented and creative Content Creator to join our online jewellery store. As a Content Creator, you will play a vital role in developing engaging and compelling content that showcases our jewellery products, educates our audience, and drives brand awareness. You ...

  • Limelight Diamonds

    Jewellery Designer

    2 weeks ago

    Limelight Diamonds Mumbai, Maharashtra, India

    **Company profile**: · Started in 2019, Limelight Lab Grown Diamonds Ltd has been India's leading sustainable diamond luxury brand offering lab-grown CVD diamond-studded jewellery. Headquartered in Mumbai, Limelight has been able to spread its wings in India with a network of ove ...

  • Limelight Diamonds

    Cad Designer

    2 weeks ago

    Limelight Diamonds Mumbai, Maharashtra, India

    **Company profile**: · Started in 2019, Limelight Lab Grown Diamonds Ltd has been India's leading sustainable diamond luxury brand offering lab-grown CVD diamond-studded jewellery. Headquartered in Mumbai, Limelight has been able to spread its wings in India with a network of ove ...

  • Stuvi

    Social Media Marketing Intern

    2 weeks ago

    Stuvi Mumbai, India

    We are seeking a creative and enthusiastic Social Media Intern to join our team and assist in managing our immitation jewellery social media account. · As a Social Media Intern, you will play a crucial role in executing our social media strategy, engaging our audience, and promot ...

  • DIAMOND ATELIER

    Manual Jewellery Designer

    2 weeks ago

    DIAMOND ATELIER Mumbai, Maharashtra, India

    **Key Responsibilities**: · 1. Conceptualize, sketch, and develop jewellery designs, considering market trends, target audience, and brand identity. Translate conceptual ideas into detailed sketches and renderings, incorporating feedback from stakeholders to refine designs. · 2. ...

  • Aditya Birla Group

    Designer - Studded

    3 weeks ago

    Aditya Birla Group Maharashtra, India

    **Updated**:June 06, 2023 · **Location**:Maharashtra, India · **Organization**:Jewellery · Novel Jewels Limited is a newly launched business within the Group which aims to create an aspirational national jewellery brand with a strong regional flavour. · India's gems and jewellery ...

  • House of Meraki

    Jewellery Designer

    2 weeks ago

    House of Meraki Mumbai, India

    **Job Summary** · House of Meraki is the world's first and foremost emerald focused jewellery company. Established in 2014, in London, the company has a strong foothold in the international jewellery space, with retail outlets in high-end department stores. The company is vertica ...