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    Associate - Projects - Bangalore, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Bangalore, India

    5 days ago

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    Description

    Technical Lead

    Qualification:

    Bachelor's in engineering or equivalent

    Responsibility:

    Design:

    • Support in analysis of requirements and identification of missing requirements/gaps if any.
    • Make estimates based on the requirement and complexity.
    • Prepare technical specification document.
    • Submit the estimates for review.
    • Conduct feasibility/impact analysis and submit for review.

    Coding:

    • Analyze allocated task and understand low level and high level design.
    • Conduct coding as per finalized technical specification document.
    • Follow coding standards and best practices to check code quality.
    • Share developed code for review.
    • Rework on the code based on inputs if required.
    • Identify unit test case scenarios based on design.
    • Prepare unit test cases and test data.
    • Conduct unit testing.
    • Fix defects identified during unit testing.
    • Prepare unit test document based on the test results and share the same for review.
    • Provide periodic status update to supervisor and highlight / recommend any changes in design based on challenges faced during development.
    • Support in the preparation of code review document.

    Testing:

    • Coordinate with QA team during the testing phase.
    • Address queries raised by QA within defined timelines.
    • Investigate any defect raised and establish need for fixing.
    • Fix defects identified during functional / non functional testing.
    • Understand the defect impact / criticality and handle accordingly.
    • Raise issues to leads/QA.
    • Report defect status as per project standard process within agreed timelines.
    • Fix defects identified during UAT within agreed timelines.
    • Submit revised code for review.

    Deployment Support & Closure:

    • Prepare knowledge transfer document to be shared with the support team.
    • Conduct allocated transition tasks as per timelines.
    • Address queries/provide assistance in fixing issues during warranty period.
    • Provide prompt response during production.
    • Fix defects as and when required.
    • Create transport code based on the fix.
    • Share activity status and highlight concerns if any.

    Service Support & Maintenance:

    • Attend user calls, and capture required information and incident details for logging.
    • Make changes in the code as required and run appropriate tests.
    • Close tickets in five days (or as per defined SLAs) once the incident is resolved.
    • Work out solution for the error and transfer to change management.
    • Make minor code changes as and when required.
    • Share solution developed with the product owner for review.
    • Close the problem after validating the permanent fix rolledout to production.

    Knowledge Management:

    • Create specific artifacts for tasks allocated by Lead.
    • Share artifact with supervisor for review.
    • Upload article in the knowledge management repository.
    • Seek inputs from knowledge repository to resolve problems.
    • Apply best practices/ learning to own code.

    Training & Recruitment:

    • Provide inputs in creation of training courses and supporting artifacts on the training server such as demo, presentation.
    • Conduct small training courses.
    • Conduct technical, face to face interviews with candidates and support recruitment process.

    Must Have Skills

    • Microsoft Dynamics 365 CRM
    • Microsoft CRM
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