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    Product Manager - Bangalore, India - Amadeus Labs

    Amadeus Labs
    Amadeus Labs Bangalore, India

    2 days ago

    Default job background
    permanent Technology / Internet
    Description
    Product Manager


    Job Description :

    Purpose :


    The Offer Product Manager will be part of an effective best-in-class Product Management team, responsible for articulating and managing the Offer product functionality from customer business requirements to user acceptance.

    She or he will strive for a consultative approach, orchestrate the best adapted solutions and portfolio, helping airline leaders succeed in their strategy.

    Airline or travel industry experience is a plus, but not essential.


    Key accountabilities :

    • Articulate product strategy and innovation
    • Follow market, industry and technology trends that transform the airline retailing landscape.
    • Define the product strategy in collaboration with the Offer Business Owner, Train PM, Product Marketing and R&D, in line with Airline new business retailing model.
    • Identify, gather and use data for decision making.
    • Foster innovation to unlock business value.
    • Participate in industry groups such as IATA, ATPCo and AGIFORS to understand market trends, present Amadeus solutions, and shape the industry transformation.
    Identify opportunities

    • Identify, assess, and benchmark business needs from customers / prospects aligned with the product strategy.
    • Build the product plan/roadmap & longterm plan.
    • Consolidate and articulate business needs into new product concepts or upgrades.

    Sales and Marketing :

    • Provide key information on the producttoProduct Marketing to define the Value proposition
    • Contribute to the launch plan with Product Marketing and other associated teams.
    • Share content for product documentation, sales tools, and collateral.
    • Create standard and tailormade presentations, and demo scripts showing product value.
    • Give presentations, demos and familiarization sessions to customer, or train Sales to perform them.
    • Participate in the preparation of key events, guaranteeing the success of product launches and follow up.
    • Contribute to answering RFP/RFI for the product.

    Ensure customer satisfaction :

    • Provide support and assistance to customer.
    • Monitor product acceptance, product performance and satisfaction
    • Take corrective action as necessary.
    • Agile Product Management / Epic Owner activities
    • Participate in the R&D Trains, implement the product vision & the business value in line with the business owners, the train PM's, the product owners & agile teams.
    • Participate in the Offer PM Train, identify and prioritize backlog items and deliver assigned objectives.
    • Communicate to, and gain adoption by, customers & Amadeus teams on product vision, share product knowledge and ensure mutual understanding of the business.
    • Maximize the agile team outcome: translate requirements into epics and/or user stories, prioritize them and validate their delivery.

    Formalize requirements (scoping) :

    • Propose solutions that meet the business needs of customers whilst aligning with Amadeus product strategy.
    • Assess potential gaps between customer requirements and Amadeus solutions.
    • Write a highlevel business requirement and/or document detailed requirements and epics and/or user stories.
    • Lead design and development using the SAFe framework
    • Work closely with Design and Development teams to define priorities and productreleasing plan for new products or product upgrades.
    • Participate in Sprint planning & reviews.
    • Own or review solution Epics to ensure they correspond to identified customer / market needs

    Requirements :

    • University degree in Science, Business, Product Management, Marketing or related field, or equivalent work experience
    • Experience in Product Management/Product Marketing practices / in managing B2B Software Products or SaaS
    • Experience in working in an Agile environment.
    • Experience in customer facing professional positions.
    • Experience in the one of the areas of the Offer solution scope (Revenue Management, Dynamic Pricing, Shopping, Servicing, Availability, Inventory and Schedules) is a plus.
    • Experience in Airline Industry, PSS and evolution of the market is a plus.

    Education :

    • B-School BS Degree, MS Degree preferred.

    Relevant work experience :

    • 8 to 12 years of experience
    )
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