- Manage incoming and outgoing calls.
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Manage CRM tool.
- Prepare product or service reports by collecting and analyzing customer information.
- Contribute to team effort by accomplishing related results as needed.
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Tech Support
3 weeks ago
timesjobs Mumbai, India Full time· Salary: 15K-20K · Job Specific Knowledge & Skills · Responsible for providing assistance to end-users who are using our products (Online Platform) · Catering to queries related to the platform · Taking care of users Onboarding process · Job Requirements · Good communication sk ...
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Tech Support Executive
5 days ago
Apport Software Solutions Private Limited mumbai, IndiaJob Description: · QuickSell is a mobile commerce platform designed completely from the ground up to cater to emerging markets and SMBs. Thousands of businesses are choosing QuickSell over platforms built by billion $ companies, due to our simple and mobile-friendly user experie ...
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Collections Tech Support
2 weeks ago
DBS Bank Mumbai, IndiaCollections Tech Support-(WD42697) Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximize returns against an acceptable risk profile. To manage risk effectively and run a successful business, we inv ...
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Tech Support Engineer
5 days ago
White Force mumbai, IndiaJob Description: · 2-4 yrs experience in Application support.Excellent communication skills and the ability to update stakeholders quickly.Ability to come up with creative solutions to complex problems.Strong troubleshooting skills.Strong Technical Skills on Linux (Red Hat or a ...
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Tech and executive support specialist
5 days ago
Bennett Coleman and Co. Ltd mumbai, IndiaAbout Function/Department · TGIT · About the Position · This Tech specialist is required to support the 24 X 7 desk side End User Experience and Service Support/Delivery for day today IT Operations, key internal IT Projects, Technology Evangelism, Technology roll out /adopti ...
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Tech and executive support specialist
5 days ago
Bennett Coleman and Co. Ltd Mumbai, IndiaAbout Function/Department · TGIT · About the Position · This Tech specialist is required to support the 24 X 7 desk side End User Experience and Service Support/Delivery for day today IT Operations, key internal IT Projects, Technology Evangelism, Technology roll out /adoption in ...
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Project Execution
1 week ago
JPMorgan Chase Bank, N.A. Mumbai, IndiaGT strategy execution includes educational activities, modernization and innovation support, professional development initiatives, and focuses on building and enhancing our technologist communities to support the transition back to the office. · In this role you will support comp ...
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Deputy CTO
1 week ago
Multi Commodity Exchange Clearing Corporation Limited (MCXCCL) Mumbai, Maharashtra, India**Location**: · Mumbai · **Qualification Profile**: · **BE/ B Tech/ M tech** · **Experience**: · 15-20 years · **Responsibilities**: · **Academic Qualifications** - BE / MCA / M Tech / MSc / Other qualifications in technology will be considered provided it is supported by excelle ...
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Alogic - PR Executive
2 weeks ago
ConsultBae Mumbai, India**Job Title: PR Executive** · **Location: Powai, Mumbai** · **Mode of Working: 5 days; WFO** · **Exp Range: 2.5 years** · **Role Summary**: · ALOGIC is looking for a Public Relations professional with experience in Consumer Tech, IT products and Lifestyle PR. · **Responsibilities ...
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Operations Intern
2 weeks ago
Unifynd Technologies Mumbai, Maharashtra, IndiaAbout Unifynd: · Unifynd is a leading retail tech SaaS company that revolutionizes how brands manage their customer journey. Our innovative flagship product, FutureCustomer.Tech, empowers retailers to create personalized experiences and automate marketing campaigns, thereby drivi ...
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Customer Service Representative
1 week ago
Tech Mahindra Mumbai, India**Tech Mahindra Ltd.** · Hiring for International Voice/non voice Process · Designation : Customer Support Associate (CSA) · Process : Tech support / customer service / Sales / Retention / Collections · Location : Malad west, Mumbai · Job Type **:Work from Office**. · Working win ...
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IT Operations Administrator
2 weeks ago
Empowering Tech Mumbai, IndiaEmpowering Tech, a leading company in the consumer electronics industry, is seeking a dedicated and detail-oriented IT Operations Administrator to join our team, based in Goregaon West. Under the umbrella of passionate individuals who are dedicated to making a difference and empo ...
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Research Scientist
1 week ago
Abbott Laboratories Mumbai, India**Purpose** **of **Job**: · - Formulation Development of topical products viz cream, ointment, gel, shampoo, lotions, spray, Hair care, skin care, nail care products and successful tech. transfer. at the production site under guidance of Group Leader. · - ** Qualification & exper ...
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Customer Service Representative
2 weeks ago
Tech Mahindra Mumbai, India**Tech Mahindra Ltd.** · Hiring for International Voice Process · Designation : Customer Support Associate (CSA) · Process : Tech support voice / customer service Voice · Location : Malad west, Mumbai · Job Role : Managing Customer Queries on Calls. · Job Type **:Work from Office ...
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Customer Service Associate
2 weeks ago
Tech Mahindra Mumbai, India**Greetings from Tech Mahindra We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Mumbai Location.** · **Designation - Customer Support Associate** · **Roles & Responsibility** · - Handling customer queries. · - Identify and assess customers ...
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IT Help Desk Technician
2 weeks ago
Zoof Software Solutions Mumbai, IndiaWe are looking for a competent **Help desk technician** to provide fast and useful technical assistance on computer systems. You will answer queries on basic technical issues and offer advice to solve them. · An excellent Help desk technician must have good technical knowledge an ...
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Customer Service Associate
3 weeks ago
Tech Mahindra Mumbai, India**Greetings from Tech Mahindra We are glad to inform you that Tech Mahindra is hiring for Customer Service Associate for Mumbai Location.** · **Designation - Customer Support Associate** · **Roles & Responsibility** · - Handling customer queries. · - Identify and assess customers ...
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Oracle Dba
2 weeks ago
Rapid Technologies LLC - India Mumbai, India**BE-B-Tech** · - **Minimum Experience - 6-7 years with Oracle RAC, Performance tuning, ODG** · - **Working Window - 24/7 support, rotation shift 9 hrs x 5 days in a week. ...
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Academic Counselor
3 weeks ago
Edumpus Mumbai, Maharashtra, India**About Us**: · Edumpus is a leading provider of innovative educational technology solutions aimed at empowering students to achieve their academic goals. We are committed to making quality education accessible to all. We are seeking motivated and dynamic individuals to join our ...
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Operations Executive
2 weeks ago
Cognosia Mumbai, IndiaCompany Overview: · Cognosia is a global ed-tech platform with presence in India, US, Australia. Built by neuroscience experts, Cognosia helps students in developing cognitive skills like problem solving, critical thinking, visual spacial reasoning. · **Job Description**: · We ar ...
Customer Tech Support - Mumbai, India - timesjobs
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