- Functions as the primary strategic business leader with overall responsibility of operations of Hotel to achieve customer (guests, employees, corporate and owners) satisfaction and quality service while meeting/exceeding financial goals.
- Personally drive and support the sales, Marketing and Distribution.
- Drive Guest Experience as a key deliverable for HODs
- Own and manages the relationship with the owner while striking an effective balance between the owner's interests and the brand's interests.
- Act as an Accor Ambassador aiming to enhance the company image and market reputation.
- Attract, train, retain & coach leadership team members and leadership team members who demonstrate strong functional expertise, creativity and entrepreneurial leadership to meet the business needs of the operation. Qualifications
- 15 + years' industry experience in International brand with minimum 3 years' experience as General Manager
- Financially astute with proven track record of exceptional sales, pricing and revenue management competencies
- Strong F&B and Sales background will be an added advantage
- Strong process orientation;
- Strong Leadership abilities and organizational skills;
- Entrepreneurial, thinks out of the box;
- Must be strategic, creative and able to clearly communicate how plans will deliver on overall goals
- Go-getter; comfortable taking ownership of projects and expanding scope of responsibilities.
- Outstanding PR and social integration skills to develop strong customer relations
- Able to drive change and look for operational efficiencies/synergies across the network
- Local Indian National Additional Information
- Come As You Are
- Work With Purpose
- Grow, Learn and Enjoy
- Explore Limitless Possibilities
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General Manager - Mumbai, India - Accor
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