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    Professional Services Specialist - gurugram, India - Amdocs

    Amdocs
    Amdocs gurugram, India

    3 weeks ago

    Amdocs background
    Description

    In one sentence

    The Professional Services Specialist is a highly trained product expert responsible for end-to-end product deployment.

    What will your job look like?

  • You will review the business and technical requirements with customers, providing solutions that best address the customer's needs.
  • You will use your expert ability to write, review, and test detailed design documents, performing configuration and customization of code.
  • You will provide technical support during all phases of a project and advices the customer's technical personnel at all levels of: coding-related best practices, design-related best practices, use of product features, HW and deployment architecture, application and 3rd-party configuration and tuning, on-going production monitoring, etc.
  • You will provide estimates, leading the project, developing the customizations and writing the demo scripts / storyboards.
  • You will install and configure products in internal labs (ST), customer labs (UAT/Performance), and customer production environments.
  • You will help us to integrate Amdocs products with third party applications within commercial customer networks.
  • You will create and deliver customized functional training to the customer as well as to other internal organizations.
  • You will oversee end-to-end non-functional/performance testing, from test design up to an including test scenario implementation and analysis and result reporting.
  • You will perform connectivity validation of related system components, review results with the customer and the customer's vendors, and provides relevant technical input to project status reporting.
  • You will lead and screen all defects/incidents during the project, directing them to the relevant owner and following up on their handling.

    • All you need is...

  • 8+ years of relevant Kenan migration exp
  • Can work independently
  • Currently working on Kenan project
  • Migration tool build (VUU),
  • System Testing of Migration Tool,
  • Dry Runs, Drills, Production Migration runs,
  • reconciliations
  • migration defect fix
  • PL/SQL
  • Impact: Migration Build and ST delays, delayed program milestones and Penalty

    • Why you will love this job:

    hy you will love this job?

  • You are great at end-to-end product deployment and working with customers and we have great products and large global customers. What are you waiting for? This job is for you
  • You will be a key member of a global, dynamic and highly collaborative team with various possibilities for personal and professional development
  • You will have the opportunity to work in multinational environment for the global market leader in its field
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