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Visakhapatnam

    Area Operations Manager - Vishakhapatnam, India - Lenskart

    Lenskart
    Lenskart Vishakhapatnam, India

    6 days ago

    Default job background
    Description

    Role: Area Operations Manager

    Direct Reportees: Store Managers

    Interactions: Internal and External Stakeholders.

    Location: Cochin.

    ROLE CONTEXT:

    To increase the business by driving sales and customer experience through developing and coaching your team and installing SOPs so that we become a major destination brand and industry leader.

    Area of responsibility:

    · 1.Manage and deliver the KPI's – Sales, Shrinkage, Commerciality, Customer Service, Standards are met

    · 2. Ensure that you have the right people who are sufficiently trained/developed to deliver for our customers.

    · 3. Ensure the smooth operations of your area (Eye Testing Quality, Delivers a commercially well laid out store, Achieving all operational KP)

    · 4. Deliver the shopping experience that our customers demand.

    Person Specifications:

    · Full Time Graduate with 7-9 years of relevant experience into retail industry

    · Graduation is a must.

    · Very strong communication skills- both written and verbal and must be a good orator

    · Should have hands on experience working on Microsoft Office- Including Excel, PPT & Word Sales oriented.

    Competencies & Traits:

    Influencing Skills
    • Problem Solving & Decision Making
    • Planning & Organizing
    • Project Management with Collaboration and Inclusion
    • Communication Skills
    • Extroversion & Approachability
    • Leadership
    • Financial & Business Acumen
    • Customer Obsession
    • Assertiveness
    • Self Motivated & Resilient
    • Managing Pressure & Setbacks
    • Process Orientation

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