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    Offshore CRM Lead - Bengaluru, India - Indegene

    Indegene
    Indegene Bengaluru, India

    5 days ago

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    Description

    EARLY JOINERS PREFERRED

    "Familiarity with Life Sciences CRM ecosystem and vendors like – Veeva CRM, IQVIA OCE, Salesforce, OHC etc. "

    We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that is bold, industrious and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out

    What if we told you that you can move to an exciting role in an entrepreneurial organization without the usual risks associated with it?

    We understand that you are looking for growth and variety in your career at this point and we would love for you to join us in our journey and grow with us. At Indegene, our roles come with the excitement you require at this stage of your career with the reliability you seek. We hire the best and trust them from day 1 to deliver global impact, handle teams and be responsible for the outcomes while our leaders support and mentor you.

    We are a profitable rapidly growing global organization and are scouting for the best talent for this phase of growth. With us, you are at the intersection of two of the most exciting industries of healthcare and technology. We offer global opportunities with fast-track careers while you work with a team that is fueled by purpose. The combination of these will lead to a truly differentiated experience for you.

    If this excites you, then apply below.

    About you:

    12+ years of experience in various roles within the CRM domain, demonstrating a deep understanding of CRM principles and practices

    Should have experience in technology solution conceptualization, building solutions, taking to the market for validation and experience in scaling at least one tech solution in the market

    Must have strong attention to detail and the ability to prioritize

    Must have the ability to identify customer and user problems and generate solutions for the same

    Must have the ability to operate independently as well as leading and motivating high-performing teams

    Excellent written, verbal, presentation, communication skills are a must

    Bachelor's degree in engineering, MBAs with Technical Background preferred

    Familiarity with Life Sciences CRM ecosystem and vendors like – Veeva CRM, IQVIA OCE, Salesforce, OHC etc.

    Exposure and experience in AI/ML technologies, enterprise applications & tech solutions are advantageous

    Role - CRM Practice Lead

    We are seeking a CRM Practice Lead to spearhead the evolution and growth of our industry leading CRM solutions. You will be at the forefront of building CRM solution offerings, validating them in the market, scaling up successful solutions, ensuring successful client implementations and delivering innovative technological solutions tailored to the unique needs of the pharma industry. Your role will also entail close collaboration with diverse teams and stakeholders to foster ongoing enhancements and optimize the utilization of CRM technology to enhance our clients' operations.

    You will be responsible for:

    Develop and implement a growth strategy for the CRM practice, focusing on the specific needs and challenges of pharma and life sciences companies

    Define and package CRM service offerings specifically tailored to address the unique data management, regulatory compliance, and customer relationship needs of pharma and life sciences companies. (e.g., CRM solutions for commercial operations, patient relationship management, etc.)

    Identify and develop high-value client opportunities within the pharma and life sciences target market

    Oversee the delivery of CRM implementations and client programs specific to the pharma and life sciences industry, ensuring successful project execution and client satisfaction

    Manage and lead a high-performing team of CRM consultants and developers with experience in the pharma and life sciences domain

    Build strong relationships with senior marketing leaders within pharma and life sciences companies to drive revenue growth, secure new business, and ensure long-term client success

    Manage revenue generation and profitability for the CRM practice within the pharma and life sciences sector

    Lead the creation of industry-specific thought leadership content that positions us as a trusted CRM partner within the pharma and life sciences space

    Stay current on CRM industry trends and the latest CRM technologies, with a specific focus on solutions relevant to the pharma and life sciences landscape

    What's in it for you:

    Play a pivotal role in developing and implementing cutting-edge CRM solutions that address the evolving needs of the industry

    International exposure. Working with clients and business teams across the globe

    Be part of a high-growth organization. Join a dynamic and fast-paced company at the forefront of innovation

    Make an impact by contributing to improving health outcomes across the globe

    Working with a stellar team of product managers, product managers, business operation heads, account managers, and tech leaders, fostering a culture of shared success

    Work Location: Bangalore, India

    Work Mode: Hybrid

    EQUAL OPPORTUNITY

    Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, candidate's merit and qualification.

    We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.

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