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    Inside sales associate - Bengaluru, India - HUBWORK

    HUBWORK
    HUBWORK Bengaluru, India

    2 days ago

    Default job background
    Full time
    Description

    Our client is an early-stage women's healthcare startup founded by Achitha Jacob (ex-HBS, DaVita, and Kearney), is a digitally native clinic for women. With existing clinics in Indiranagar, Kalyan Nagar, Koramangala, HSR Layout, and plans for further expansion, we offer accessible, personalized, and confidential healthcare solutions for women's outpatient health concerns across life stages – from puberty to menopause. Rated 4.7 for service from customers.

    The Role

    Direct Customer Engagement:

    • Call customers/leads to understand conversion likelihood and reasons for not converting.
    • Interact with customers via WhatsApp through the CRM platform.

    Customer Relationship Building:

    • Engage with leads through phone calls, emails, and other communication channels to understand their requirements.
    • Provide information about the company's products or services, addressing customer inquiries and concerns.

    Product Knowledge:

    • Develop a deep understanding of the products or services offered by the company.
    • Effectively communicate the value proposition of the products to potential customers.

    Sales Pitch Customization:

    • Customize sales presentations to address the unique needs of each customer.

    Closing Deals:

    • Use persuasive and negotiation skills to close sales deals.
    • Overcome objections and address concerns to secure customer commitment.

    CRM Management:

    • Keep accurate records of customer interactions in the Customer Relationship Management (CRM) system.
    • Track leads, opportunities, and sales activities to measure performance.

    Achieving Targets:

    • Work towards achieving or exceeding sales targets and quotas.
    • Regularly report progress to sales leadership.

    Collaboration:

    • Collaborate with other teams, such as the care team and clinic team, to ensure a seamless customer experience.

    Continuous Learning and Adaptability:

    • Stay informed about industry trends, competitor products, and sales techniques.
    • Continuously improve product knowledge and sales skills.
    • Adapt to fast changes in products, processes, or sales conditions.

    Feedback and Improvement:

    • Seek feedback from customers and sales leaders to identify areas for improvement.
    • Actively participate in training programs to enhance skills.

    Documentation:

    • Prepare and maintain documentation related to sales activities, contracts, and customer interactions.

    If you are passionate about women's health, enjoy tailoring healthcare solutions to their needs, and thrive in a dynamic, tightly knit organization, don't hesitate to apply

    Note: Women and individuals with prior experience working in healthcare for inside sales are preferred.

    Ideal Profile

    • You have at least 2 years experience within a B2C Sales or Inside Sales / Sales Development Representative role, ideally within the Ed Tech and Hospital / Health Care / Healthtech industry.
    • You have working knowledge of outbound sales, Inside sales, domestic voice process, customer relationship management and closing deals
    • You are a strong networker & relationship builder
    • You are a strong team player who can manage multiple stakeholders
    • You are adaptable and thrive in changing environments

    What's on Offer?

    • Opportunity within a company with a solid track record of performance
    • A role that offers a breadth of learning opportunities
    • Flexible working options
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