- 4+ years of software development, or 4+ years of technical support experience
- Experience troubleshooting and debugging technical systems
- Experience in Unix
- Experience scripting in modern program languages
- Experience in agile/scrum or related collaborative workflow
- Knowledge of distributed applications/enterprise applications
- Knowledge of UNIX/Linux operating system
- Experience analyzing and troubleshooting RESTful web API calls
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Support Engineer
3 weeks ago
Photon chennai, IndiaSupport Team - Job Description · Requirements: · Proven work experience as a Technical Support Engineer, Customer support experience, Desktop Support Engineer, IT Help Desk Technician or similar role. · Hands-on experience with ticketing tools and documentation tools. · Abil ...
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Support Engineer
2 weeks ago
ADCI - Tamil Nadu Chennai, India Full timeThe role of a Support Engineer in Quality Mechanisms (QM) Support Team, involves maintenance of the systems owned by QM Team and building tools and components for improving efficacy of the Operations team. QM Team owns the Quality Framework for detecting and surfacing quality iss ...
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IT Support Engineer
1 week ago
CloudifyOps Pvt .Ltd Chennai, IndiaCloudifyOpsis a CloudDNA technology firm enabling businesses tomaximizeprofitabilitybecome more agile and innovative through our comprehensiveportfolioofCloud transformation DevOps consulting and Managed IT Services. Wearedrivenbypassion to deliver extraordinary value for our cus ...
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IT Support Engineer
3 weeks ago
Saaki Argus & Averil Consulting Chennai, IndiaJob Description : · - Excellent Communication Skills- Install and Configure of software and hardware- Strong experience in firewall and managed L3 & L2 Switch- Must be strong at Network (LAN, WAN) · Shift timings: 7:00 AM to 4:00 PM · Location: Chennai/Hyderabad · ...
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Support Engineer
3 weeks ago
TrusTrace Chennai, IndiaYears ofExperience:2 to 3years · WorkLocation: Coimbatore /Chennai · Responsibilities: · AdvancedTroubleshooting: · Youll diagnose andsolve complex technical problems related to the software platform.This involves analyzing logs replicating issues and leveraging yourknowledge of ...
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Support Engineer
3 weeks ago
ADCI MAA 15 SEZ chennai, IndiaYou will be instrumental in helping us leverage supporting and developing technologies on any platform to increase global collaboration, increase efficiency, and meet our controller ship requirements. You will work directly with our business teams to solve their support needs wit ...
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Support Engineer
3 weeks ago
HTC Global Services Chennai, IndiaMicrosoft windows 10/11 and Apple MacOS 13/14 · Microsoft O365 and microsoft M365 application and services · Internet browsers · Adobe Reader · Abobe creative suite · Autodesk AutoCAD · VPN Software · KACE/Intune patch management · ...
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Support Engineer
1 week ago
Coffeee Chennai, IndiaResponsibilities: · Ownership of Operational Metrics: · Taking responsibility for critical operational metrics, including Mean Time to Detect (MTTD), Mean Time to Resolve (MTTR), Mean Time to Acknowledge (MTTA), and meeting SLAs for resolution. · Incident Management: · Actin ...
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Support Engineer
2 weeks ago
Amazon Chennai, India permanentJob Description : · Amazon Global Store is looking for a seasoned Application Support Engineer to be based out of Chennai, who has hands-on experience in managing incidents, operational issues and driving operational excellence for large-scale services/systems. · Amazon Global S ...
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Support Engineering
2 days ago
Global Pharma Tek chennai, India· Job Description: · • · Expert in SMD / SOIC packages / , component level rework . · • Should be able to debug, rework & recover HW (test devices) for engineering team . · • Should be able to derive BOM difference for HW upgrades. · • Take instructions from engineers and trans ...
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Application Support Engineer
2 weeks ago
Chargebee Chennai, IndiaSummary: · Advanced Solution Engineer acts as the Product SME for all the customer facing teams. The primary responsibility is to troubleshoot complex product issues and file JIRAs which need Product/Engineering expertise. · Responsibilities: · As an Advanced Solution engineer, y ...
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Technical Support Engineer
3 weeks ago
TivonaGlobal Technologies tamil nadu, IndiaWe are looking for a Technical Support Engineers for our next generation SAAS CRM platform. You will be responsible for configuring and troubleshooting our product and resolve our customers' technical issues. Our teams are dedicated to helping our customers see the benefits of ou ...
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Support Engineer
1 week ago
AstraZeneca chennai, IndiaJob Title: Support Engineer · Career Level - C2 · Introduction to Role: · Are you ready to disrupt an industry and change lives? We are looking for a Support Engineer to join our IT team. This role involves supporting the Clinical Development Applications, developing Muleso ...
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Support Engineer
1 week ago
AstraZeneca Chennai, IndiaJob Title: Support EngineerCareer Level - C2Introduction to Role:Are you ready to disrupt an industry and change lives? We are looking for a Support Engineer to join our IT team. This role involves supporting the Clinical Development Applications, developing Mulesoft/Snaplogic AP ...
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Product Support Engineer
3 weeks ago
Azentio Software Pvt Ltd. chennai, India permanentAbout Azentio : · Azentio Software incorporated in 2020 at Singapore, has been carved out of 3i Infotech, Candela Labs, Beyontec Technologies and Path Solutions. Azentio Software provides mission critical, vertical-specific software products for customers in banking, financial s ...
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Technical Support Engineer
6 days ago
Getinz Techno Services chennai, IndiaHiring for a leading SAAS Product company based in Chennai · About the Job · As a Technical Support Engineer, you will play a crucial role in ensuring client satisfaction by providing timely and effective technical assistance. · Roles and Responsibilities Handle incoming suppor ...
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Senior Support Engineer
4 days ago
ADCI - Tamil Nadu Chennai, India Full timeAre you interested in joining the team behind Amazon's newest innovation? Come help us work on world class software for our customers · The Amazon Kindle Reader and Shopping Support Engineering team provides production engineering support and is also responsible for providing mul ...
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IT Support Engineer
1 week ago
CloudifyOps Pvt .Ltd Chennai, India· CloudifyOpsis a CloudDNA technology firm enabling businesses tomaximizeprofitabilitybecome more agile and innovative through our comprehensiveportfolioofCloud transformation DevOps consulting and Managed IT Services. Wearedrivenbypassion to deliver extraordinary value for our ...
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Technical Support Engineer
4 weeks ago
Sisco Jobs Chennai, IndiaJob Title: Technical SupportEngineer · Location: ChennaiIndia · Job Type:FullTime · Industry: Technology /CustomerSupport · RequirementsResponsibilities: · Respondto customer issues through calls chats andemails. · Configuretroubleshoot and resolve customerissues. · Manageticket ...
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Support Engineer L4
3 weeks ago
ADCI MAA 15 SEZ - K20 chennai, IndiaDo you want to develop the next generation Payments products for MENA's fastest growing e-commerce company? Do you enjoy working in an entrepreneurial environment solving complex technical problems and delivering innovative solutions? If so, join us on Amazon Payment Services . W ...
Support Engineer IV - chennai, India - ADCI - Karnataka
Description
Amazon MusicImagine being a part of an agile team where your ideas have the potential to reach millions. Picture working on cutting-edge consumer-facing products, where every single team member is a critical voice in the decision-making process. Envision being able to leverage the resources of a Fortune-500 company within the atmosphere of a start-up.
Welcome to Amazon Music, where ideas are born and come to life as Amazon Music Unlimited, Prime Music, and so much more.
Everyone on our team has a meaningful impact on product features, new directions in music streaming, and customer engagement.We are looking for new team members across a variety of job functions including software engineering/development, marketing, design, ops and more.
Come join us as we make history by launching exciting new projects in the coming year.Our team is focused on building a personalized, curated, and seamless music experience. We want to help our customers discover up-and-coming artists, while also having access to their favorite established musicians.
We build systems that are distributed on a large scale, spanning our music apps, web player, and voice-forward audio engagement on mobile and Amazon Echo devices, powered by Alexa to support our customer base.
Amazon Music offerings are available in countries around the world, and our applications support our mission of delivering music to customers in new and exciting ways that enhance their day-to-day lives.
Come innovate with the Amazon Music teamThis is a highly impactful and visible job where you will be asked to be our main support contact for these important Music stakeholders.
Primary responsibilities include owning month-end runs, developing monitoring solutions, on-boarding new validations to our service, performing deep dives via SQL queries (RDBMS/S3), automation of manual tasks and solving unique technical challenges.
The ideal candidate must be detail oriented, have superior verbal and written communication skills, strong organizational skills, able to juggle/prioritize multiple tasks at once, able to work independently and can maintain professionalism under pressure.
You must be able to identify problems before they happen and implement solutions that detect and prevent outages. You must be able to make sound judgments, work to improve the customer experience, and be a team playerWe are open to hiring candidates to work out of one of the following locations:
Chennai, TN, IND
BASIC QUALIFICATIONS