- Engage with customers through chat to address their queries and concerns.
- Provide accurate and helpful information about products and services.
- Offer assistance and guidance to customers, ensuring their needs are met.
- Maintain detailed records of customer interactions and transactions.
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Customer Care - Mumbai, India - We Place Consultancy
Description
Job RequirementsJob Title: Customer Care (Chat Process) at We Place Consultancy - BPO / Customer Care Role in Mumbai, Maharashtra
Company Name: We Place Consultancy
Location: Andheri (East), Mumbai, Maharashtra
Salary: ₹16,000 - ₹20,000 per month
Qualification: 10th Standard / SSLC
Job Description:
As a member of our Customer Care team, you'll contribute to delivering excellent service and strengthening our customer relationships.
FAQs (Frequently Asked Questions):
Q1: What qualifications are necessary for the Customer Care role?
A: Candidates should have completed 10th Standard / SSLC.
Q2: Is prior experience required for this position?
A: While 1-2 years of experience is preferred, freshers with strong communication skills are also welcome to apply.
Q3: Where is the job located?
A: This position is based in Andheri (East), Mumbai, Maharashtra.
Q4: What is the salary range for this role?
A: The monthly salary for the Customer Care (Chat Process) position ranges from ₹16,000 to ₹20,000.
Q5: How can I apply for this job?
A: Interested candidates can send their resumes to [Email Address]. Our recruitment team will review applications and contact suitable candidates.
Q6: Is this job open to male candidates only?
A: No, the Customer Care role at We Place Consultancy is open to candidates of all genders.
Q7: What qualities are important for success in this role?
A: Effective communication skills, problem-solving abilities, and a customer-centric approach are essential for this role.
Join We Place Consultancy, a verified employer, and contribute to our commitment to providing top-notch customer care and support.