Jobs
>
Pune

    Service Engineer - Pune, India - BioTalent Search Private Limited

    BioTalent Search Private Limited
    BioTalent Search Private Limited Pune, India

    1 week ago

    Default job background
    Description
    We are currently recruiting for a European multinational corporation specializing in the manufacturing of process equipment and skids.

    Role SpecificationRole Title:
    Service Engineer

    Role Purpose:
    Providing aftersales service & technical support to customers

    Department:
    DTA- SalesLocation: PuneQualification: Diploma / BE Mechanical

    Experience:
    2-4 Years

    Preferred Industry:
    Food & Pharma Industry, Manufacturing of SPM etc.


    Responsibilities & Key Result Areas (Impact on Business)Customer claims handling- In-HouseTo acknowledge & reply customer complaints & service requests raised by the customer.

    To inspect received components for service & send initial inspection reports to the customer.
    To plan repair actions & recommend required spare parts.
    In case of warranty claims, to seek approval of department head for FOC order processing of required spare parts.
    To prepare spares & service quotations in matrix in case of service enquiry requests.
    To submit quotations & initial inspection reports to the customer.

    To intimate the "Sales Support Dept" for creating sales orders (FOC / Chargeable).To repair received products following standard assembly procedure.

    To carry out successful testing / trial (at the customer end) of the repaired product & seek customer feedback of the repaired product.

    To intimate the logistic department for the dispatch of repaired products.
    Customer complaint handling- Product service at siteTo decide & plan service visits with an intimation to the customer.
    To plan repair actions at the site & recommend required spare parts.
    In case of warranty claims, to seek approval of department head for FOC order processing of required spare parts.
    To submit quotations to the customer.

    To intimate the "Sales Support Dept" for creating sales orders (FOC / Chargeable).To intimate the logistic department for the dispatch of spares.

    To visit customers for the repair of products.
    To repair products at the site following the standard assembly procedure.
    To carry out successful testing / trial of the repaired product & seek customer feedback of the repaired product.
    To prepare & share service reports.
    Online technical support to customersTo provide technical support to customers either through video calls or voice calls.

    To extend support to customers for installation, servicing & change in process (increase or decrease of capacity).Update claim information in ERPTo take care of all activities (independently or through sales team) related to opening of a claim to its closure through communications & in ERP as well.

    Product installation supportTo extend technical support for the installation of newly supplied products by visiting the customer site or virtually.

    Product DemonstrationTo conduct product demonstration / trial at the customer end.
    Spares businessTo provide technical support to sales team & dealers for spares business.
    To visit customers for the generation of enquiries for Spares Business with OEM customers & End Customers.
    To send spares quotations to customers.
    OthersAny other responsibilities or activities related to service support & Spares business aspects.
    Knowledge & Skills requiredTechnical skills to repair, install components like pumps, valves, mixers, etc.
    Troubleshooting & Problem-solving ability.
    Customer service - Assisting customers by answering their queries to resolve problems.
    Good communication skills to coordinate with customers & collaborate with the internal team.
    Ability to travel on short notice.

    Responsibility & AuthorityResponsibility:
    Customer complaint handlingProcessing service requests.
    Providing technical support to customers.
    Related documentation & ERP work.


    Authority:
    To execute the work as per the above-mentioned profile with reporting managers' permission.
  • Redrob by McKinley Rice

    Service Engineer

    5 days ago

    Redrob by McKinley Rice Pune, India

    "Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community." · Employer: Gravotech Engineering Pvt. Ltd. · Position: Service Engineer · Years of Experience: 3+ Years · Community Location: Pune · Employment Typ ...

  • Redrob by McKinley Rice

    Service Engineer

    1 week ago

    Redrob by McKinley Rice Pune, India

    "Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community." · Employer: · Gravotech Engineering Pvt. Ltd. · Position: Service Engineer · Years of Experience: · 3+ Years · Community Location: · Pune · Employme ...

  • Bestek Engineering Inc

    Service Engineer

    6 days ago

    Bestek Engineering Inc Pune, India

    BESTEK ENGINEERING PRIVATE LIMITED Urgent Hiring Position:- Service Engineer Location:- Pune, Maharashtra About Us Bestek Engineering Private Limited is specializing in CNC Grinding machines and machine tooling. With a commitment to innovation and quality, we serve a diverse clie ...

  • BioTalent Search Private Limited

    Service Engineer

    1 week ago

    BioTalent Search Private Limited Pune, India

    We are currently recruiting for a European multinational corporation specializing in the manufacturing of process equipment and skids. · Role Specification · Role Title: Service Engineer · Role Purpose: Providing aftersales service & technical support to customers. · Department: ...

  • Redrob by McKinley Rice

    Service Engineer

    6 days ago

    Redrob by McKinley Rice pune, India

    "Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community." · Employer: Gravotech Engineering Pvt. Ltd. · Position: Service Engineer · Years of Experience: 3+ Years · Community Location: Pune · Emplo ...

  • Bestek Engineering Inc

    Service Engineer

    6 days ago

    Bestek Engineering Inc pune, India

    BESTEK ENGINEERING PRIVATE LIMITED · Urgent Hiring · Position:- Service Engineer · Location:- Pune, Maharashtra · About Us · Bestek Engineering Private Limited is specializing in CNC Grinding machines and machine tooling. With a commitment to innovation and quality, we serve a di ...

  • Redrob by McKinley Rice

    Service Engineer

    1 week ago

    Redrob by McKinley Rice Pune, India

    "Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community." · Employer: Gravotech Engineering Pvt. Ltd. · Position: Service Engineer · Years of Experience: 3+ Years · Community Location: Pune · Empl ...

  • Redrob by McKinley Rice

    Service Engineer

    1 week ago

    Redrob by McKinley Rice pune, India

    "Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community." · Employer: Gravotech Engineering Pvt. Ltd. · Position: Service Engineer · Years of Experience: 3+ Years · Community Location: Pune · Employment Typ ...

  • Bestek Engineering Inc

    Service Engineer

    1 week ago

    Bestek Engineering Inc Pune, India

    BESTEK ENGINEERING PRIVATE LIMITEDUrgent Hiring · Position:- Service EngineerLocation:- Pune, Maharashtra · About UsBestek Engineering Private Limited is specializing in CNC Grinding machines and machine tooling. With a commitment to innovation and quality, we serve a diverse cli ...

  • White Force

    Service Engineer

    6 days ago

    White Force pune, India

    Job Description: · HiVishal this side. We are hiring below mentioned rolePosition Title -Service Engineer Location -Pune Essae Teraoka Pvt.Ltd., Wakdewadi, Pune – Telephone interview then F2F Desired candidate profile ∙Should have 0 to 1 year of experience in servicing of elect ...

  • SLTL Group - Sahajanand Laser Technology Ltd

    Service Engineer

    6 days ago

    SLTL Group - Sahajanand Laser Technology Ltd pune, India

    About: Sahajanand Laser Technology Limited. · A renowned name, Sahajanand Laser Technology Ltd. situated at Gandhinagar, Gujarat is a Pioneer in the manufacturing of laser marking & and engraving, laser cutting, laser welding, and solar cell scribing / micro-machining systems in ...

  • Synergy Resource Solutions

    Service engineer

    6 days ago

    Synergy Resource Solutions pune, India

    Greetings from Synergy Resource Solutions, a leading HR Management Consultancy Firm. Our Client, a leading AHU & HVAC Products Manufacturing company requires Production Engineer For Pune Location. Position: Service Engineer Location: Pune Qualification : BE / Diploma Mechanical E ...

  • Zigsaw

    Service Engineer

    6 days ago

    Zigsaw pune, India

    JobDescription LOCATION & ndash PuneCoimbatore or Chennai & Ahmedabad orVadodaraExperience35Yrs. · Roles andResponsibilitiesTheperson should be capable of doing Tube and laser Cutting machineinstallation and troubleshootingindependently. · The brand name is HG TechMachine (3ax ...

  • Redrob by McKinley Rice

    Service Engineer

    1 week ago

    Redrob by McKinley Rice Pune, India

    "Unlock your dream career with us. Connect with renowned employers, enjoy top-notch facilities, and thrive in a vibrant community." · Employer: · Gravotech Engineering Pvt. Ltd.Position: Service EngineerYears of Experience: · 3+ YearsCommunity Location: · PuneEmployment Type: · F ...

  • SLTL Group - Sahajanand Laser Technology Ltd

    Service Engineer

    6 days ago

    SLTL Group - Sahajanand Laser Technology Ltd pune, India

    About: Sahajanand Laser Technology Limited. · A renowned name, Sahajanand Laser Technology Ltd. situated at Gandhinagar, Gujarat is a Pioneer in the manufacturing of laser marking & and engraving, laser cutting, laser welding, and solar cell scribing / micro-machining systems in ...

  • Microsoft

    Service Engineer

    1 week ago

    Microsoft pune, India

    Overview · Does pioneering new and innovative ways to reimagine and transform end-user productivity across the breadth and depth of Microsoft's global workforce sound exciting to you? Are you passionate about the future of work, driving innovation and showcasingan employee expe ...

  • Zigsaw

    Service Engineer

    1 week ago

    Zigsaw Pune, India

    JobDescription · LOCATION & ndash PuneCoimbatore or Chennai & Ahmedabad orVadodaraExperience35Yrs. · Roles andResponsibilitiesTheperson should be capable of doing Tube and laser Cutting machineinstallation and troubleshootingindependently. · The brand name is HG TechMachine (3axi ...

  • Johnson Controls

    Service Engineer

    1 week ago

    Johnson Controls pune, India Full time

    Minimum 6 - 8 years' experience in Service/Retrofit industry. · 80% on site & 20% office based work. · Proficient in customer handling with good communication skill. · In depth technical knowledge in IBMS portfolio and security systems · Maintaining SLA( response & resolution ...

  • Vijaya Management Services

    Service Engineer

    1 week ago

    Vijaya Management Services Pune, India Full time

    Candidate should be from Oil and Gas Industry. (Lubrication).To execute the project with standard guidelines on the site.To perform installations, commissioning & erection activities on the site to keep a smooth balance between operation & safety concerns.Responsible for smooth o ...

  • ICE

    Premier Services Engineer

    3 weeks ago

    ICE Pune, India

    The Premier Services Engineer (PSE) is responsible for the successful execution of the Premier Customer Services program. Deliverables may vary based on customer need and the specific service to which the PSE is deployed to engage in. The PSE will balance priorities, develop tact ...