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    assistant manager outlet - Mumbai, India - Accor

    Accor
    Accor Mumbai, India

    1 week ago

    Accor background
    Full time
    Description

    Company Description

    Job Description

    Prime Function:

  • Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
  • Establish and maintain seamless co-ordination & co-operation with all departments of Novotel Mumbai to ensure maximum cooperation, productivity, and guest service.
  • Monitor and supervise service flow in the assigned outlet.
  • Any matter which may affect the interests of hotel should be brought to the attention of the Management.

    • Key Responsibilities:

    Food & Beverage Planning

  • Assist the Director of Food & Beverage to plan & execute the operations of the assigned outlet.
  • Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.

    • People Management

  • Ensure that the team has been trained for all safety provisions.
  • Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
  • Achieve guest satisfaction and organizational profitability through effective utilization of all resources.

    • Financial Management

  • Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to the Director of Food & Beverage
  • Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.

    • Operational Management

  • Assist the Director of Food & Beverage in sales promotion by organizing events and food festivals for the assigned outlet.
  • Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
  • Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
  • Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization's policy.
  • Ensure that the team adheres to the company's uniform and hygiene standards.
  • Ensure that quality is maintained in all aspects of the work and as per the standards.
  • Ensure to continuously delight the customers by offering trend setting and innovative products and services.
  • Handle additional responsibilities as and when delegated by Management.

    • Hygiene / Personal safety / Environment:

  • Ensures that the workplace and storage areas remain clean and tidy, and the safety of consumable goods by always respecting HACCP regulations
  • Respects the instructions and safety guidelines for the equipment (s)he uses
  • Applies the hotel's security regulations (in case of fire etc)
  • Applies the ISO 14001 quality certification requirements that impact his/her role
  • Respects the hotel's commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc)
    • Qualifications

    Minimum 2 years of experience in same role.

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