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    Manager - Projects - Chennai, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Chennai, India

    1 week ago

    Default job background
    OTHER
    Description

    Delivery Manager

    Qualification:

    Bachelor's in Science/ Commerce/Engineering or equivalent

    Responsibility:

    Business / Customer:

    • Understand and articulate complex problems related to the specific technology.
    • Interface with community network to retain technology competitiveness.
    • Work with the client team to address escalations and own the resolution during the critical incident scenario.
    • Plan and implement major change requests and engineering tasks.

    Project / Process:

    • Participate in technical audits.
    • Identify opportunities for automation standardization and stabilization of environment.
    • Lead TIP initiatives and coordinate with CoEs for the implementation of the same.
    • Conduct Proof of Concept activities when necessary.
    • Undertake project specific Proof of Concepts activities to validate technical feasibility with guidance.
    • Prepare run books on specific technology areas.
    • Lead reviewer for knowledge articles.
    • Implement best practices in specific technology area.
    • Responsible for driving the change mgmt effectively by ensuring that regular process health checks are done and bringing in best practices and building SOPs.
    • Continuous assessment of the infra/technical environment and address any gaps (for ex.
    • : firmware Service Packs Backups).

    People / Team:

    • Deliver technology training through Academy and/or within project group for technologies/ tools.
    • Provide guidance to community members on relevant technology area.
    • Participate in recruitment.

    Must Have Skills

    • Splunk Admin
    • Dynatrace
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