- The Program Manager is responsible for monitoring and control his portfolio deliverables, stakeholder management, communication management, schedule, controlling cost and risk management.
- Owning and planning growth of portfolio working with presales and sales.
- Delivery governance and execution
- Internal Capability and Bandwidth evaluation, Effort estimation, Delivery/Program/Project Model and Risk reviews and application of thumb-rules decided mutually with Sales
- Single point of contact for delivery management and escalations
- MBR/QBR cadence
- Customer relationship
- Build relationships with senior management at customer end
- Help build persistent brand by creating value addition w.r.t to business and solution implementation
- CSAT (Coverage & NPS)
- Be the bridge between business and delivery team to ensure client satisfaction and ensure smooth delivery.
- Total 16-19 years of experience in managing and executing programs and front ending with the various customer and internal stakeholders.
- Experience in managing delivery operations for technology focused teams.
- Experience of managing 3-5M USD revenue. Working on technology presales.
- Must have development experience in Java & AWS
- Should be from ISV or Cloud Domain
- Strong technology background (experience in data related areas preferred).
- Proactive in managing customers and delivery operations and customer expectations.
- Excellent negotiation skills
- Experience expanding existing project with new set of services.
- Ability to define the project processes and own outcome of them
- Excellent verbal, written, and interpersonal communication skills
- Should have good interpersonal skills and be able to co-ordinate with all the teams engaged in project.
- Competitive salary and benefits package
- Culture focused on talent development with quarterly promotion cycles and company-sponsored higher education and certifications
- Opportunity to work with cutting-edge technologies
- Employee engagement initiatives such as project parties, flexible work hours, and Long Service awards
- Annual health check-ups
- Insurance coverage: group term life, personal accident, and Mediclaim hospitalization for self, spouse, two children, and parents
- Accelerate growth, both professionally and personally
- Impact the world in powerful, positive ways, using the latest technologies
- Enjoy collaborative innovation, with diversity and work-life wellbeing at the core
- Unlock global opportunities to work and learn with the industry's best
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Program Manager - Pune, India - Persistent Systems
Description
About Position
The Program Manager role will be purely for providing technical consultancy to the team. Works closely with the one of the esteem client , Persistent Senior Leadership team and is an integral part of strategic initiatives, corporate strategy,.
Role: Program Manager
Location: Pune
Experience: 16 to 19 years
Job Type: FTE
What you'll do
Expertise you'll bring
Benefits
Our company fosters a values-driven and people-centric work environment that enables our employees to:
Let's unleash your full potential at Persistent
"Persistent is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind."