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    Analyst - operations - Pune, India - Allstate Insurance Company

    Allstate Insurance Company
    Allstate Insurance Company Pune, India

    3 weeks ago

    Default job background
    Description

    Job Summary:

    • Communicating with the customer/Adjuster to understand their requirement and meeting their needs, serves the customer with empathy; and follows up to ensure that customer needs have been met
    • Managing, researching on auto claims, working with highly complex customer/Adjuster communications, concerns, conflicts & issues.

    Job Qualifications

    • Graduate or equivalent experience
    • Excellent customer service skills and a passion to help others
    • Ability to be a self-starter and work independently
    • Excellent time management skills
    • Claims background experience a plus
    • Strong geographic knowledge of surrounding area
    • Auto Technical or claims workflow experience is a plus
    • Critical thinking with the ability to make decisions with limited supervision
    • Strong organizational skills
    • Excellent oral, phone and written communication skills
    • Strong team skills are required
    • Strong computer, typing and grammar skills

    We Offer

    • Competitive salary
    • Medical coverage
    • A culture of learning where you can expect to develop foundational skills for the future
    • Opportunities for both personal and professional development
    • Leadership teams that are communicative and engaged
    • Impactful work by serving customers and the community in times of need
    • Recognition and advancement opportunities
    • Learn more about Allstate benefits @
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