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    API Support Specialist - Mumbai, India - Interactive Brokers

    Interactive Brokers
    Interactive Brokers Mumbai, India

    4 weeks ago

    Default job background
    Description

    Responsibilities

    :
  • Assisting clients in developing and troubleshooting their applications, which connect through our various APIs for algorithmic trading or other purposes. As a specialist, this will primarily be written support.
  • Assisting clients in integrating API applications with third party software (such as charting software).
  • Assisting third-party institutions in integrating their applications to IBKR.
  • Building and maintaining a client resource library, including program snippets, documentation, andconsultancy resources.
  • Creating various test and demonstration programs that utilize the IBKR API so clients can use them as samples for their development needs.
  • In-house development assistance.
  • Assisting in developing custom tools for internal users, including other teams in Client Service.

    • Job Requirements:

  • Bachelor's or advanced degree in Computer Science or related field, 1+ years of coursework and/or work experience programming in Java and Python, and some C# and C++ knowledge.
  • Understanding of Linux Terminal and Windows command line tools
  • Working knowledge of Git workflow
  • A deep understanding of REST API architecture
  • Strong written communication skills to accommodate client inquiries directed via email or online chat.
  • Fast learner, proactive and helpful
  • Strong verbal and written communication skills in English, any European language being an advantage

    • Beneficial skills:

  • Understanding of trading terminology
  • Basic understanding and ability to work in various Operating Systems like Windows, Mac OS, Linux
  • Experience with algorithmic trading.

    • Company Benefits & Perks:

  • Competitive salary package.
  • Performance-based annual bonus (cash and stocks).
  • Group Medical & Life Insurance.
  • Modern offices with free amenities & fully stocked cafeterias.
  • Monthly food card & company-paid snacks.
  • Hardship/shift allowance with company-provided pickup & drop facility*
  • Attractive employee referral bonus.
  • Frequent company-sponsored team-building events and outings.

    • Depending upon the shifts.

    **The benefits package is subject to change at the management's discretion

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