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Application Support Specialist
4 weeks ago
Board mumbai, IndiaIf youre a forward-thinker looking for the great next step in your career within an innovative and collaborative environment, Board is the right workplace for you · We are currently looking for an Application Support Specialist to join a rapidly growing Application Support tea ...
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RPA Support Specialist
4 weeks ago
Percipere Mumbai, IndiaJob Title : RPA Support Specialist (Night Shift, US Hours) · Location : Mumbai · Schedule : Night Shift (US hours) · Job Summary : · We are looking for an experienced RPA Support Specialist to join our team. This role involves providing support for Robotic Process Automation ...
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Application Support Specialist
3 days ago
Careerfit Mumbai, IndiaResponsibilities: · Provide technical support for software applications, resolving issues and ensuring optimal performance. · Troubleshoot and diagnose problems reported by end-users and determine appropriate solutions. · Collaborate with development and IT teams to resolve compl ...
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Application Support Specialist
4 weeks ago
Board Mumbai, IndiaAt Board, we help enterprises plan smarter, drive outcomes and lead transformation with one single Intelligent Planning Platform. Trusted by thousands of leading organizations, over the last 28 years we have designed our Product with enterprise planning agility in mind and the pa ...
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Product Support Specialist
4 weeks ago
Cimpress mumbai, IndiaProduct Support Specialist · Date: Apr 23, 2024 Location: Mumbai, MH, IN, · #job- { display: inline; } Company: Cimpress Technology Role, location, and experience · Job Role: Tier 1 Support Specialist · Job Location: India · Experience: 1 to 4 years · Responsibilities: · 1. ...
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Vendor Support Specialist
4 weeks ago
Interpublic Group mumbai, IndiaPOSITION SUMMARY: · The Vendor Support Specialist will be responsible for interacting with a broad range of potential vendors invited to register via our Ariba SLP vendor portal. They will use their knowledge of the Ariba system to assist new and existing vendors with the creat ...
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Application Support Specialist
4 weeks ago
LRN Corporation mumbai, India Full timePosition: Technical Support Specialist · Location: Goregaon, Mumbai · About LRN: · Do you want to use your technical expertise to help people around the world do the right thing? Join us at LRN to be a part of a global company with 500+ employees—where you can have maximum i ...
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Product Support Specialist
4 weeks ago
Cimpress/Vista mumbai, IndiaRole, location, and experience · Job Role: Tier 1 Support Specialist · Job Location: India · Experience: 1 to 4 years · Responsibilities: · 1. Monitor incoming support request channels, including chat, email, and ticketing systems. · 2. Respond to customer requests within SLA, re ...
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Product Support Specialist
1 week ago
Cimpress Mumbai, IndiaProduct Support Specialist · Date: May 22, 2024 Location: Mumbai, MH, IN, · #job- { display: inline; } Company: Cimpress Technology Role, location, and experience · Job Role: Tier 1 Support Specialist · Job Location: India · Experience: 1 to 4 years · Responsibilities: · 1. ...
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Technical Support Specialist
4 weeks ago
Intelligence Node mumbai, IndiaIntelligence Node is an AI-driven price and competitive intelligence platform that empowers businesses to drive product-level profitability and grow margins. With unmatched accuracy and speed, we detect market micro-movements and amplify these signals above the day-to-day data no ...
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API Support Specialist
4 weeks ago
Interactive Brokers Mumbai, IndiaResponsibilities · :Assisting clients in developing and troubleshooting their applications, which connect through our various APIs for algorithmic trading or other purposes. As a specialist, this will primarily be written support. · Assisting clients in integrating API applicatio ...
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Product Support Specialist
21 hours ago
Nanonets Mumbai, IndiaNanonets has a vision to help computers see the world starting with reading and understanding documents. Machine Learning (ML) is no longer a futuristic concept—it's a present-day powerhouse transforming the business landscape. · From automating data extraction processes to enhan ...
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Customer Support Specialist
2 days ago
Vedic Rishi Astro Mumbai, IndiaWe are searching for a friendly and highly analytical customer service specialist to join our customer care team. In this role, you will answer customer queries and resolve issues via appropriate channels, maintain knowledge of our products and services, obtain customer feedback, ...
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Application Support Specialist
6 days ago
Birlasoft Mumbai, IndiaAbout Birlasoft: · Birlasoft, a powerhouse where domain expertise, enterprise solutions, and digital technologies converge to redefine business processes. We take pride in our consultative and design thinking approach, driving societal progress by enabling our customers to run bu ...
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Sales Support Specialist
2 weeks ago
Zill Consulting Mumbai, IndiaHandle incoming inquiries and requests from customers regarding services. · Leading Scoping calls with customer to gather requirement and document it in CRM. · Assist sales representatives with order processing, including order entry, tracking, and fulfilment. · Coordinate with i ...
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JST Support Specialist
4 weeks ago
9608 Deutsche India Private Limited, Mumbai Branch mumbai, India Full timeDescription · Within PB, COO team plays constructive role in partnering with coverage in driving Key Business initiatives and RTB activities. Function ensures adherence to risk & control governance framework in line with Regulatory requirements / Internal policies /Audit standa ...
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Sales Support Specialist
2 weeks ago
Zill Consulting Mumbai, IndiaJob Description · Handle incoming inquiries and requests from customers regarding services. · Leading Scoping calls with customer to gather requirement and document it in CRM. · Assist sales representatives with order processing, including order entry, tracking, and fulfilment. · ...
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Technical Support Specialist
2 weeks ago
Industrial Light & Magic Mumbai, India PermanentRésumé du poste: · • An employee at this level is expanding skills/knowledge in the Technical Support function, applying experience to completing assigned work in a chosen technical process and maintaining/updating appropriate licenses/training certifications as needed ...
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Technical Support Specialist
4 weeks ago
Emeritus Mumbai, IndiaAbout us- Emeritus is committed to teaching the skills of the future by making high-quality education accessible and affordable to individuals, companies, and governments around the world. It does this by collaborating with more than 50 top-tier universities across the United St ...
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Application Support Specialist
6 days ago
LTIMindtree Mumbai, IndiaWe are Hiring Application Support Engineer with ServiceNow · Are you ready to take your career to new heights in the dynamic world? LTIMindtree is expanding its team across location and looking for passionate professionals to join us. · How to Apply: Share your resume to · Exper ...
IT Support Specialist II - mumbai, India - Stefanini
Description
Responsibilities:
Minimum years of experience.
Break / Fix - L1 and L2 issues.
Windows / MAC Support
IMAC - Install, Move, Add, Change
Hardware / Software issues
Ticketing System (ServiceNow)
Asset Tracking / Inventory Management
Office 365
Strong Communications Skills
The Level 2 Team is considered the face of IT and for our clients the window to the wider technology groups. Its responsibilities lie predominately in resolving BAU tickets created by the Level 1 Team and reacting to escalations. Individual team members will attend a clients' desk to provide best-in-class technology support or use remote tools to assist clients in remote offices or who are working from home. Excellent communication and customer service skills are essential along with strong technical troubleshooting abilities.
Provide swift and professional deskside IT support
Perform on-site analysis, diagnosis, and resolution of desktop problems for clients, recommend and implement corrective solutions
Install, configure, test, maintain, monitor, and troubleshoot client workstations, mobile devices and related hardware or software in order to deliver required deskside service levels
Utilize the ticket management system to record, update and resolve tickets from the Helpdesk
Collaborate with other support groups across global locations to help troubleshoot client issues
Utilize tools for building, monitoring and troubleshooting client devices