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    Product Manager - New Delhi, India - Hike

    Hike
    Hike New Delhi, India

    11 hours ago

    Default job background
    Full time
    Description

    At Hike, we're building the Rush Gaming Universe

    To know more, check out

    Hike Code ( Our core cultural values )

    The Hike Code is our cultural operating system. It is our set of values that guides us operationally on a day-to-day basis. We have 9 core values:

    • Top Talent in Every Role → Both a quest for greatness & shared values are important to us ‍
    • Pro-Sports Team → Strength-based, results-driven with a "team-first" attitude
    • Customer Obsession → We exist to delight our customers
    • Innovation & Make Magic → Courage to walk into the unknown and pioneer new fronts
    • Owner not a Renter → Proactive & radically responsible. Everyone is an owner
    • Think Deeply → Clear mind, obsession to simplify & data-informed ‍
    • Move Fast → Ruthless prioritization & move fast ‍
    • Be curious & keep learning → Curiosity to acquire new perspectives, quickly ‍
    • Dream Big → Courage to climb big mountains

    Skills & Experience We're Looking For:

    • You have 4+ years of experience in delivering and scaling highly successful and innovative consumer Internet products with stellar design taste, creativity, and product instincts. | Top Talent in every role
    • Prior experience in enhancing customer satisfaction and loyalty through effective retention strategies | Customer obsession
    • You are steady under pressure in a fast-paced environment, capable of quickly and clearly prioritizing both your time and that of your organization and finding creative ways to get things done | Top Talent in every role
    • Strong analytical skills, capable of interpreting complex data and utilizing insights for strategic decision-making | Top Talent in every role
    • Strategic mindset with the ability to contribute to the formulation and execution of product strategies | Think Deeply
    • Excellent communication and collaboration abilities to effectively work with diverse teams, including developers, marketers, and analysts | Pro-Sports Team
    • Self-directing individual who proactively solves problems and anticipates needs, contributing to an environment of continuous learning I Be curious and keep learning
    • Any prior experience of driving retention strategy for a Gaming company would be a plus | Top Talent in every role
    • You understand and value bringing joy and a sense of creativity to your day-to-day operations | Innovation & Make Magic

    You Will:

    • Strategy → Develop and execute a comprehensive product strategy focusing on enhancing customer satisfaction and loyalty while minimizing switching costs
    • Planning & Operations → Lead the ideation, design, and implementation of features and initiatives aimed at improving retention metrics and reducing customer churn
    • Collaboration → Work closely with cross-functional teams to ensure alignment between product features and the overarching retention strategy
    • Optimization → Continuously optimize user journeys to increase Customer Lifetime Value (LTV) and reduce customer churn rates
    • Product Execution → Write clear and actionable product specifications, and effectively communicate ideas to the team for implementation
    • Analytical Skills → Monitor key product metrics and performance indicators, especially for product launches. Based on this, identify areas of improvement and implementation strategies to address them effectively
    • Innovation → Establish processes for continuous improvement, encouraging teams to seek and implement innovative solutions to enhance retention and reduce switching costs

    Benefits → We have tremendous benefits & perks. Check out to know more

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