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Sr. Venue Executive- Sports - Mumbai, India - Hudle
Description
Exp.- 0-2 Years
Salary K
A VE is responsible for managing the operations of the sports facilities he or she is assigned to. Some highlights of the role include:
● Being responsible for the infrastructure of a sports facility and reporting to the manager on a timely manner, plus being responsible to work with partners for maintenance and upkeep of the facility.
● To ensure hygiene is top class and all utilities ( water, electricity, etc ) are properly functioning.
● Talk to customers, answer customer queries and create a positive environment at the sports facility for the customers
● To develop an expertise in the tools that are used to manage operations - Hudle App, Sling, Slack.
● Develop and maintain relationships with sports facility owners and its staff.
● To ensure branding is installed well and is enhancing the ambience of the facility.
● To ensure equipment is readily available for the customers.
● Work with the managers directly to implement policies and follow them.
● Represent Hudle with high ownership, integrity and professionalism.
● Develop and share insights related to pricing, customer experience and operations with the central team.
● Collect and Report collections in a timely and accurate manner.
● To own and organize pickup games & events to create community at the facility.
Qualifications & Requirements:
● Graduate in any field. Sports Grad is a plus
● Basic to advance interest in sport.
● Functional understanding of technology.
● Conversant in Hindi, Marathi & English.
● Very high in integrity, punctuality and great at customer service.
● Ability to work in shifts 6 days a week anytime between 5am and 12 midnight.
● Should be mobile - owning a personal vehicle will be a plus.
● Past experience in the hospitality industry, including hotels, retail, QSRs, facility management is preferred.