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    Assistant Manager - Pune, India - WNS Global Services

    WNS Global Services
    WNS Global Services Pune, India

    1 week ago

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    Description
    Job Description

    Job Title - Assistant manager – finance & accounting PROCESS - Financial Planning and AnalysisPURPOSE - The Assistant Manager is responsible for deliverables pertaining to Expense Reporting, Expenses management, recharges and variance analysis processes WORK EXPERIENCE Around 5 years of experience in outsourcing environment across any industry verticalScope of work to includeExpense ReportingCost Centre ReportingAnalysis and commentary of expense variancesBuild & maintain the ModelsMonthly cost uploads to modelPackage wise reportingModel maintenanceData and access validationsData uploadsFlash Report production DUTIES / RESPONSIBILITIES Operations :
    • Process management
    • Responsible for the day to day deliverables, adherence to SLAs across various lines of business, delivering on quality and key client projectsStakeholder engagement
    • Client Management and deliver key stakeholder projectsTeam Management and People Development
    • Responsible in monitoring the team and regularly motivate and support the team by providing feedback at regular intervals to ensure their development and with effective rewards andrecognitionCustomer Satisfaction :
    • Proactive and excellent client management skills in handling service delivery issues or potential delays in achieving deadlines by keeping the relevant parties informed and having regular interaction with the top managementand ensuring good CSAT scoresMaintain good working relationship with on shore peers by having regular scheduled callsTransformation, Innovation and Process Improvements :
    • Driving the team to identify areas of improvement in processes owned and ensuring the approval from the management to implement changeOperational Development and Continuous ImprovementCo
    • ordinating with the quality team in ensuring the process improvement in place and improve the quality of the deliverablesContinuously engaging with the team to improve the current BAU and improve the efficiency of the processes QUALIFICATION
    • Qualified Accountant or equivalent professional with minimum 5 Years of relevant experience SKILL SETSSoft Skills:
    • Recognizes and assesses several likely causal factors or ways of interpreting the information available.
    Identifies connections between situations that are not obviously relatedPrior experience in Hyperion/SmartView, Magnitude or other reporting tools preferablePrior experience in SAP ERP tools preferableShould be Proficient in Microsoft office package (Word/Excel/PowerPoint) to delivery day to day operational deliverables Behavioral Competencies:

    • Decision making ability & Attention to detailTeam players with a ready disposition to learnProfessional mannerismsCustomer CentricityCommitment and reliabilityVersatile and adaptableWork under tight deadlines and pressure

    Communication Skills:

    • Communicates complex issues clearly and credibly with widely varied individuals within and outside organizationUses varied communication methods to promote dialogue and shared understandingDelivers difficult or unpopular messages with clarity, tact and diplomacyAdapts communication style to handles complex on
    • the
    • spot questions from customers or internal stakeholders
    Qualifications

    Qualified Accountant or equivalent professional with minimum 5 Years of relevant experience
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