- Respond to customer inquiries and resolve issues through chat.
- Utilize your communication skills and basic English proficiency.
- Provide accurate information and ensure customer satisfaction.
- Collaborate with team members to enhance the chat process.
- Minimum educational qualification of 10th Standard / SSLC.
- Strong communication skills with a basic understanding of English.
- Freshers with a passion for delivering exceptional customer care are encouraged to apply.
- Competitive monthly salary ranging from ₹15,000 - ₹20,000.
- Day shift schedule for a balanced work-life routine.
- Work 6 days a week, contributing to our customer care excellence.
- Join a company dedicated to enhancing customer experiences.
- Opportunity for personal growth and skill development.
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Tele calling - Agra, India - Ocean Holidayz
Description
Job RequirementsPost Title: Customer Care (Chat Process) Opportunity at Ocean holidayz - BPO / Customer Care Job in Agra, Uttar Pradesh
Job Title: Customer Care (Chat Process)
Company Name: Ocean holidayz
Location: Agra, Uttar Pradesh
Salary: ₹15,000 - ₹20,000/month
Qualification: 10th Standard / SSLC
Job Type: Full Time
Shift: Day Shift
Working Days: 6 Days/week
Experience: Fresher
Gender: Female
Skills Required: Basic English
Other Requirements: Aadhaar Card
Verified Employer: Yes (Verification Check Completed)
Job Description:
Join the Ocean holidayz team as a Customer Care professional in Agra and provide excellent support through our chat process. As a Customer Care representative, you'll engage with customers via chat, assisting them with inquiries and ensuring their positive experience.
Key Responsibilities:
Qualifications and Skills:
Benefits:
FAQs:
Q. What is the role of a Customer Care (Chat Process) representative at Ocean holidayz?
A. As a Customer Care (Chat Process) representative, you will engage with customers via chat, addressing inquiries and ensuring a positive experience.
Q. What are the working days and shift timing?
A. This is a full-time role with day shifts, operating 6 days a week.
Q. Is prior experience required for this role?
A. No prior experience is required. Freshers with a passion for customer care are encouraged to apply.
Q. What qualifications are necessary?
A. A minimum qualification of 10th Standard / SSLC is required.
Q. Is basic English proficiency necessary?
A. Yes, basic English communication skills are essential.
Q. What additional document is needed to apply?
A. Applicants need to provide a valid Aadhaar Card.
