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    Support - Intern - New Delhi, India - MyOperator

    MyOperator
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    Description

    Roles and Responsibilities:

    • This position is accountable for the Onboarding of WABA clients, ensuring that they are FB verified. If a client is not verified, the FBM agent should assist in completing the process.
    • Follow up is essential until the activation process is finalized.
    • Monthly and weekly reports must be generated to track activation status.
    • Proficiency in written and spoken English is required.
    • Preferred candidates will possess strong customer support skills.

    Lead the team of sales representatives:

    The Sales Team Leader is responsible for overseeing the sales department, supporting management, and achieving sales targets. Daily tasks include sales activities, team management, and administrative duties such as monitoring sales performance, recruitment, training, and inventory management. This role involves establishing and improving sales processes, providing recommendations for process enhancements, and improving customer experience.


    Requirements:

    • Develop sales strategies to meet monthly targets and goals.
    • Set team and individual targets, foster a collaborative team environment with open communication.
    • Ensure a strong sales pipeline, prepare regular sales reports, and conduct feedback sessions with team members to enhance their skills.
    • Skills, Qualifications, and Experience:
    • At least 2 years of experience in leading high-performing teams, preferably in B2B.
    • A Bachelor's Degree is preferred, knowledge of regional languages is a bonus.
    • Excellent verbal and written communication skills, adaptability to change, and the ability to prioritize effectively.
    • Proficiency in Microsoft Office, especially Word and Excel.

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