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    Service Lead - Bangalore, India - Cognizant Technology Solutions

    Cognizant Technology Solutions
    Cognizant Technology Solutions Bangalore, India

    1 day ago

    Default job background
    OTHER
    Description

    Technology Architect/Sr.Technology Architect

    Qualification:

    Bachelor's in Science, Engineering or equivalent

    Responsibility:

    Customer Engagements:

    • • Govern Build activities (hardware & software configuration) with business impact understanding of customer environment and contribute to improve Build process.
    • • Ensure Adherence to customer security and compliance requirements.
    • • Implementation of approved change requests in line with customer change management process.
    • • Adherence to customer communication etiquettes.
    • • Timely execution of tasks as per plan.

    Requirements Gathering:

    • • Work with the ITIS team on requirement gathering using Industry/Cognizant/Client standard methodologies and tools.

    Design & Solutioning:

    • • Handle specific technologies within projects.
    • • Understand technical requirement and translate into design.

    Project Governance:

    • • Contribute to project plan creation, product selection, roadmap definition, solution identification and execution.
    • • Perform technical analysis & UAT and ensure quality expectations are met.
    • • Assist the Senior Consultants/Managers in project planning, status reporting and ensure adherence to Project Milestones.
    • • Prepare templates, checklist and guidelines on Due diligence, Transitions and KT.
    • • Understand various technical tools used in the project (third party as well as homegrown) to improve efficiency as well as productivity.

    Stakeholder & Relationship Management:

    • • Interact with the ITIS team and ensure user / customer / first level management is taken care by them regularly.
    • • Coordinate, collaborate and negotiate with multiple Cognizant stakeholders for solutions.

    Knowledge Management:

    • • Conduct technical trainings, webinar to fellow peers and other teams across cognizant.

    Team/People Management:

    • • Participate in new technology trainings and conduct sessions for peers/other associates.
    • • Participate in recruitment and act as a buddy to new hires.
    • • Work towards team building and collaboration as well as mentor the new onboarded resources for them to get acquainted with the system.
    • • As part of a team, exhibit leadership in terms of supporting peers and coaching ITIS team members wherever possible for them to be able to deliver as per the business requirements and expectations.

    Quality & Process:

    • • Constantly review the process, policies and procedures to identify areas of improvement and share to the customer as well as team.
    • • Ensure changes to the process/policies/procedures are updated because of new technology/project implementation.
    • • To attend audits and provide evidences.

    Personal Excellence:

    • • Ensure continuous Learning & Development for self by undertaking individual certifications related to domain and technology requirements.

    Business Development Support:

    • • Capture and present project's capabilities to prospective customers in a way that highlights the unique selling proposition of that project/solution.
    • • Identify opportunity areas in each domain and work with the subject matter experts and process experts to develop the capabilities and goto market strategy.
    • • Assist Manager in internal/external presentations by gathering relevant information and presenting best practices and case studies.

    Thought Leadership:

    • • Contribute to thought leadership and IP through white papers, research and presentations for internal audience, and POC development (proof of concept) along with technical groups as applicable.
    • • Proactively research industry trends to identify and propose appropriate technology transformation solutions.

    Must Have Skills

    • MacOS
    • JAMF Casper Mgmt Software
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