Jobs
>
Hyderabad

    Deputy General Manager - Hyderabad, India - Cognizant

    Cognizant
    Cognizant Hyderabad, India

    1 week ago

    Cognizant background
    Full time
    Description

    General Manager - R2R

    Qualification :

    Post Graduate (preferably MBA)

    Responsibility :

    Business/ Customer :


    • Deliver on Financial goals for the business
  • • Manage customer relationships through regular communication with clients through weekly/ monthly reviews.
  • • Discuss operational issues and Critical to Quality (CTQ) delivery and.
  • • Attend customer calls and meetings, proactively flag issues and prevent surprises.
  • • Anticipate & plan for new business & get involved in hiring.
  • • Proactively identify opportunities for additional business with customer.
  • • Manage and resolve escalations and issues raised by customers.
  • • Prepare and report process performance metrics to stakeholders.
  • • Participate in management discussions (Governance discussion, Management forums with customer).
  • • Identify better ways to deliver anticipated customer needs or to deliver existing services that target customers value.
  • • Analyze customer feedback at desired intervals and initiate ways to improve the score.
  • • Identify opportunities for Growth & deliver on growth commitments (number of people).
  • • Identify key cost drivers and ensure they are optimized.
  • • Adopt best practices from other processes/ verticals etc.
  • • Share value addition and best practices across teams.
  • Delivering service that meets/exceeds client expectations, meet Cognizant P&L goals, and build a team of motivated people with strong domain skills, while developing their personal capabilities in the domain of accounting to ensure SLAs are met as agreed for customer satisfaction.

    • Project / Process :

  • • Ensure proper documentation and knowledge transfer as per project plan and schedule.
  • • Drive team to achieve process SLAs / metrics – productivity and quality targets within the established timelines.
  • • Initiate and deliver on process improvement projects to improve process efficiencies.
  • • Work with support functions to enable infrastructure support to team and ensure zero downtime.
  • • Ensure compliance to the set standards/norms in order to adhere to quality standards and other compliance norms.
  • • Resource utilization and scheduling of end to end work.
  • • Prepare for infrastructure and other growth related requirements.
  • • Plan for resources based on volume projection and current available head count and allocate responsibilities.
  • • Effective forward planning in terms of process delivery, people & client engagement.
  • Knowledge Management Drive Best Practices and implement the same between the projects.

    • People/Team Management :


    • Provide guidance and mentorship to team
  • • Conduct performance appraisals for team members.
  • • Drive knowledge management and continuous up skilling of the team.
  • • Identify training needs for direct reports and ensure domain/developmental trainings needs are met.
  • • Manage attrition through skip level meetings, planning interventions, engagement calendars.
  • • Participate in organizational initiatives such as recruitment drives, training programs etc.
  • • Deliver communication received from senior management to the team members though town halls, team meetings.

    • Must Have Skills

  • MS Excel
  • MS Office
  • Manufacturing Oper-Manlog

    • Good To Have Skills

  • Speaking English

    • Employee Status : Full Time Employee

    Shift : Day Job

    Travel : No

    Job Posting : Apr

  • Sales Circuit India

    General Manager

    2 days ago

    Sales Circuit India Hyderabad, India

    Company Description · Sales Circuit India is a pioneering force in the sales and marketing sector, specializing in bridging the gap between manufacturing companies and their potential markets. With a deep understanding of the manufacturing industry, Sales Circuit India offers com ...

  • Ridhira Living - Building world's largest chain of Wellness Themed Resort Living Communities

    General Manager

    1 week ago

    Ridhira Living - Building world's largest chain of Wellness Themed Resort Living Communities Hyderabad, India

    Title: General Manager - Sales & Pre-sales operations · Location: Hyderabad, India · About Ridhira Group: · Ridhira Group is a leading pioneer in India's spa and wellness industry, known for its premium spa chain and resort living communities. Our dedication to creating luxurious ...

  • Top MNC Jobs with High Salary

    General Manager

    1 week ago

    Top MNC Jobs with High Salary Hyderabad, India

    Job Location: Chennai/Hyderabad/Gurgaon/Pune/Bangalore · Job Description · Around 15 years in leading/managing consulting/transformation/outsourcing projects in Source to Pay / Procure to Pay space for clients across industries. · Transformation and innovation mindset is essenti ...

  • Renous Extenserve Private Limited

    General Manager

    5 days ago

    Renous Extenserve Private Limited Hyderabad, India

    Key Responsibilities: · Financial Planning and Analysis: · - Lead the development and implementation of financial strategies, plans, and policies to support the company's overall objectives and growth initiatives. · - Conduct financial analysis, forecasting, and modeling to ident ...

  • Zenoti

    General Manager

    1 week ago

    Zenoti Hyderabad, India

    Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory ...

  • Aliens Group

    General Manager

    1 week ago

    Aliens Group Hyderabad, India

    Coordinating and executing customer research, creating competitive overview of industry and research and identifying target audience. · - Developing product messaging and positioning framework. · - Coordinating launch plans and defining product pricing in collaboration with other ...

  • Navvyasa Consulting

    General Manager

    3 days ago

    Navvyasa Consulting Hyderabad, India

    GM Develop and implement quality assurance strategies, policies, and procedures for EVSE products. · - Lead the design and implementation of quality control processes across all stages of product development, manufacturing, and Field. · - Measuring, analyzing, reporting and concl ...

  • Cognizant Technology Solutions

    General Manager

    1 week ago

    Cognizant Technology Solutions Hyderabad, India OTHER

    Director · Qualification: · Graduate,Post Graduate (preferably MBA)Responsibility: · Business,Customer Establish and retain high levels of client engagement and relationship. · Identify and initiate customer value add projects. · Identify scope and opportunities for business grow ...

  • Nexa gachibowli

    General Manager

    5 hours ago

    Nexa gachibowli Hyderabad, India

    Experience : Min. 10 years · Background : At least 5 years of team handling experience, working at a managerial level · Industry: Automobile / Hospitality Sales / Service Industry etc. · Qualification : Minimum Graduate, PG / MBA preferred · Competency Required : · Team Manageme ...

  • Cognizant

    General Manager

    1 week ago

    Cognizant Hyderabad, India Full time

    Director · Qualification : · Graduate,Post Graduate (preferably MBA) Responsibility : · Business,Customer Establish and retain high levels of client engagement and relationship. · Identify and initiate customer value add projects. · Identify scope and opportunities for business ...

  • Livspace

    Associate General Manager

    1 week ago

    Livspace Hyderabad, India

    As an Associate General Manager - Operations, you will be responsible for leading a team of Operations Leads and ensuring customer delight. You will coordinate with design and the production team to keep them in alignment with the committed timelines for your cohort/ city. You wi ...

  • ICCS

    Assistant General Manager

    9 hours ago

    ICCS Hyderabad, India

    Position: Assistant General Manager · Experience: 15-20 Years · Location: Hyderabad · Notice Period: Immediate - 30 Days · To handle the entire location as a site head. · He / She should be from a local area and must have an experience in third party call centre for at le ...

  • GCC SERVICES

    General Ledger Manager

    5 hours ago

    GCC SERVICES Hyderabad, India Full time

    We are looking for a GL (General Ledger) Manager to supervise, track and evaluate day-to-day activities. Accounting Manager responsibilities include establishing financial status by developing and implementing systems for collecting, analyzing, verifying and reporting information ...

  • Cognizant Technology Solutions

    Deputy General Manager

    1 week ago

    Cognizant Technology Solutions Hyderabad, India OTHER

    General Manager - R2R · Qualification: · Post Graduate (preferably MBA)Responsibility: · Business/ Customer: · • Deliver on Financial goals for the business• Manage customer relationships through regular communication with clients through weekly/ monthly reviews. · • Discuss oper ...

  • GMR Group

    Associate General Manager

    9 hours ago

    GMR Group Hyderabad, India

    JOB PURPOSE · Conceptualize, formulate, review and benchmark HR processes & policies in areas of HR Policies & Processes, Performance Management and C&B at Enterprise level, that focuses on uniform deployment and effective utilization enabling execution excellence, improved empl ...

  • Turner & Townsend

    Manager Business Generation

    1 week ago

    Turner & Townsend Hyderabad, India Full time

    Company Description · We are a global professional services organization that provides consulting and delivery services to large global clients. · With our experience of major capital projects all over the world we're experts at managing the many moving parts involved in complex ...

  • SunWorks Energy Private Limited

    General Management Internship

    14 hours ago

    SunWorks Energy Private Limited Hyderabad, India Internship, Full time

    · About the internship: · Selected intern's day-to-day responsibilities include: · 1. Communicating with various members of the organization and being sensitive to cultural differences · 2. Gaining as much knowledge of the organization as he/she can and prepare himself for a ma ...

  • Innomax IT Solutions

    Generative AI Product Manager

    1 day ago

    Innomax IT Solutions Hyderabad, India

    ### Job Description: Generative AI Product Manager · **Company:** Innomax IT Solutions · **Location:** Hyderabad · **About Us:** · Innomax IT Solutions is a leading technology company specializing in innovative IT solutions for businesses across various industries. We are dedica ...

  • Organo Eco Habitats

    Assistant General Manager Sales

    1 week ago

    Organo Eco Habitats Hyderabad, India

    Role Objective: · As AGM - Sales, your primary role is to promote and sell the Organo projects to potential clients. You will be responsible for building and maintaining relationships, meeting sales targets, and contributing to the overall growth of the business. · Responsibiliti ...

  • ZF Group

    Deputy General Manager, Facility Management

    9 hours ago

    ZF Group Hyderabad, India

    Responsibilities · Work permits, maintaining high level of Safety in operations · Perform analysis and forecasting. Ensure for efficient facility management operations. · Oversee security of buildings and grounds and full compliance with corporate security standards. · Ensure co ...