- Own the customer experience completely post booking of project till the time of handover.
- Act as a highest point of escalation for your region and ensure any of the issues highlighted by the customers are resolved within the committed ETAs and the projects are completed on a good note.
- Continuously coordinate with the cross functional teams such as installer teams , vendor teams, category teams, product teams etc to enable faster issues resolution for your team members to solve problems on ground.
- Be a people manager to empower the existing team and also hire the best of the talents in the country to strengthen the team of your region.
- Ensure everyone in the team is adhering to the defined process SOPs and standards to provide a standardized customer experience.
- Responsible for Customer Move In Timeline Adherence, Customer Overall CSAT Score, Quicker resolution of customer escalations.
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General Manager
4 hours ago
Sales Circuit India Hyderabad, IndiaCompany Description · Sales Circuit India is a pioneering force in the sales and marketing sector, specializing in bridging the gap between manufacturing companies and their potential markets. With a deep understanding of the manufacturing industry, Sales Circuit India offers com ...
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General Manager
5 days ago
Ridhira Living - Building world's largest chain of Wellness Themed Resort Living Communities Hyderabad, IndiaTitle: General Manager - Sales & Pre-sales operations · Location: Hyderabad, India · About Ridhira Group: · Ridhira Group is a leading pioneer in India's spa and wellness industry, known for its premium spa chain and resort living communities. Our dedication to creating luxurious ...
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General Manager
1 week ago
Top MNC Jobs with High Salary Hyderabad, IndiaJob Location: Chennai/Hyderabad/Gurgaon/Pune/Bangalore · Job Description · Around 15 years in leading/managing consulting/transformation/outsourcing projects in Source to Pay / Procure to Pay space for clients across industries. · Transformation and innovation mindset is essenti ...
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General Manager
5 days ago
Zenoti Hyderabad, IndiaZenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory ...
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General Manager
3 days ago
Renous Extenserve Private Limited Hyderabad, IndiaKey Responsibilities: · Financial Planning and Analysis: · - Lead the development and implementation of financial strategies, plans, and policies to support the company's overall objectives and growth initiatives. · - Conduct financial analysis, forecasting, and modeling to ident ...
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General Manager
1 week ago
Aliens Group Hyderabad, IndiaCoordinating and executing customer research, creating competitive overview of industry and research and identifying target audience. · - Developing product messaging and positioning framework. · - Coordinating launch plans and defining product pricing in collaboration with other ...
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General Manager
1 day ago
Navvyasa Consulting Hyderabad, IndiaGM Develop and implement quality assurance strategies, policies, and procedures for EVSE products. · - Lead the design and implementation of quality control processes across all stages of product development, manufacturing, and Field. · - Measuring, analyzing, reporting and concl ...
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General Manager
1 week ago
Cognizant Hyderabad, India Full timeDirector · Qualification : · Graduate,Post Graduate (preferably MBA) Responsibility : · Business,Customer Establish and retain high levels of client engagement and relationship. · Identify and initiate customer value add projects. · Identify scope and opportunities for business ...
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General Manager
1 week ago
Cognizant Technology Solutions Hyderabad, India OTHERDirector · Qualification: · Graduate,Post Graduate (preferably MBA)Responsibility: · Business,Customer Establish and retain high levels of client engagement and relationship. · Identify and initiate customer value add projects. · Identify scope and opportunities for business grow ...
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Deputy General Manager
1 week ago
Cognizant Hyderabad, India Full timeGeneral Manager - R2R · Qualification : · Post Graduate (preferably MBA) Responsibility : · Business/ Customer : · • Deliver on Financial goals for the business• Manage customer relationships through regular communication with clients through weekly/ monthly reviews. · • Discus ...
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Deputy General Manager
1 week ago
Cognizant Technology Solutions Hyderabad, India OTHERGeneral Manager - R2R · Qualification: · Post Graduate (preferably MBA)Responsibility: · Business/ Customer: · • Deliver on Financial goals for the business• Manage customer relationships through regular communication with clients through weekly/ monthly reviews. · • Discuss oper ...
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Manager Business Generation
1 week ago
Turner & Townsend Hyderabad, India Full timeCompany Description · We are a global professional services organization that provides consulting and delivery services to large global clients. · With our experience of major capital projects all over the world we're experts at managing the many moving parts involved in complex ...
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Assistant General Manager Sales
1 week ago
Organo Eco Habitats Hyderabad, IndiaRole Objective: · As AGM - Sales, your primary role is to promote and sell the Organo projects to potential clients. You will be responsible for building and maintaining relationships, meeting sales targets, and contributing to the overall growth of the business. · Responsibiliti ...
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General Manager
3 days ago
Conneqt Business Solutions Limited Hyderabad / Secunderabad, Telangana, India Full timeJob description · General Manager – Quality. · - Create and Drive Process Excellence Roadmap & Projects & help Client organizations realize business objectives by driving Process Improvements, Analytics and other levers. · - Work closely with internal stakeholders and Client c ...
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Deputy General Manager/Associate Director
4 hours ago
CorroHealth Hyderabad, IndiaJob Summary: · Deputy General Manager/Associate Director of HCC Coding is a pivotal role in the healthcare administration structure, focused on leading the Hierarchical Condition Categories (HCC) coding operations. This position demands an expert level of understanding in HCC cod ...
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Assistant General Manager Sales and BD
1 day ago
Elior India Hyderabad, IndiaElior Group, headquartered in France is one of the leading global players in Food services, operating in India since 2017 with presence across metro cities". · We're looking for a Experienced Assistant General Manager Sales for our India Business. · Key roles and responsibilities ...
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Land Acquisition- Assistant General Manager
3 days ago
ReNew Hyderabad, IndiaOverview · ReNew is a leading decarbonisation solutions provider and the first Indian clean energy company to list on Nasdaq (Nasdaq: RNW). With ~15.6 GW of commissioned and pipeline utility-scale projects, we are a global company with strong Indian roots. Founded in 2011, ReNew ...
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Digital Marketing Expert
1 week ago
Rastra Rajaneethi Strategies Hyderabad, IndiaDigital Marketing Specialist with expertise in Google Ads and Facebook leads generation. Responsible for developing and implementing effective digital marketing strategies to drive traffic, generate leads, and increase brand visibility. · **Responsibilities**: · - Manage Google A ...
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Digital Marketing Expert
6 days ago
Rastra Rajaneethi Strategies Hyderabad, IndiaDigital Marketing Specialist with expertise in Google Ads and Facebook leads generation. Responsible for developing and implementing effective digital marketing strategies to drive traffic, generate leads, and increase brand visibility. · **Responsibilities**: · - Manage Google A ...
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Social Media Executive
1 week ago
Rki Events and Wedding Planners Hyderabad, IndiaAs the Social Media Executive for online lead generation, your main responsibility is to create and implement social media strategies that will attract and engage your target audience. The ultimate goal is to generate high-quality leads for your organization. To excel in this rol ...
Associate General Manager - Hyderabad, India - Livspace
Description
As an Associate General Manager - Operations, you will be responsible for leading a team of Operations Leads and ensuring customer delight. You will coordinate with design and the production team to keep them in alignment with the committed timelines for your cohort/ city. You will manage internal stakeholders such as Finance, Vendor teams, Installer teams etc to ensure they get the required support to meet the customer promised timelines and quality standards.