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    Customer Service Representative - Mumbai, India - BTW FINANCIAL SERVICES & IMF PVT LTD

    BTW FINANCIAL SERVICES & IMF PVT LTD
    BTW FINANCIAL SERVICES & IMF PVT LTD Mumbai, India

    10 hours ago

    Default job background
    Full time
    Description
    • Processing insurance policies accurately and efficiently, ensuring all required information is complete and accurate.
    • Entering client information, policy details, and other relevant data into the company's database or software systems with precision and attention to detail.
    • Preparing and maintaining accurate documentation, including policy forms, endorsements, and client correspondence.
    • Providing administrative support to insurance agents or brokers, including handling phone calls, scheduling appointments, and responding to client inquiries.
    • Communicating with clients via email or phone to provide assistance and address queries.
    • Ensuring compliance with company policies, industry regulations, and legal requirements related to insurance documentation and data handling.
    • Delivering excellent customer service by promptly addressing client inquiries, resolving issues, and providing accurate information regarding insurance policies and procedures.
    • Collaborating effectively with other team members, including insurance agents, brokers, underwriters, and claims adjusters, to ensure smooth workflow and efficient operations.


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