Jobs
>
Bengaluru

    Technical Support Analyst - bangalore, India - The Nielsen Company

    The Nielsen Company
    The Nielsen Company bangalore, India

    3 weeks ago

    Default job background
    Description
    At Nielsen, we believe that career growth is a partnership. You ultimately own, fuel and set the journey. By joining our team of nearly 14,000 associates, you will become part of a community that will help you to succeed. We champion you because when you succeed, we do too. Embark on a new initiative, explore a fresh approach, and take license to think big, so we can all continuously improve. We enable your best to power our future. The Analyst will execute job processing according to a complex business production schedule to support multiple operations teams and client deliverables. Validate television ad occurrence data and resolve issues.

    Job Responsibilities

  • Execute job processing operations according to a complex business production schedule to support multiple operations teams and client deliverables
  • Monitor and schedule jobs in Airflow workflow management platformManual processing and file handling on Windows server to ingest Excel files from multiple third party vendors
  • Collaborate closely with Application Developers to resolve software application issues
  • Assess business and client impact due to processing delays or schedule changes and communicate impact to operations teams, product leadership.
  • Troubleshoot questions and issues from operations teams on application issues and data quality issues
  • Analyze quality of television ad occurrence data and coordinate escalation and verification procedures to their resolution
  • Maintain and manage daily processing logs and run procedure manuals
  • Maintain an ongoing knowledge of all related operational processes and procedures residing in the Windows, Unix, AWS and Postgres environments.

    • Position Requirements

  • Strong communication and interpersonal skills
  • Must have prior experience using PostgreSQL for troubleshooting
  • Creative thinking, problem solving and decision making skills
  • Analytical and detail oriented
  • Able to function independently
  • Able to work under pressure and within time critical deadlines
  • Strong organizational skills and the ability to multi-task
  • Familiarity with Windows, and Unix concepts
  • Solid understanding of Excel
  • Minimum education: Bachelor's Degree in Computer Science, IT, or related field

    • Physical Requirements

  • Ability to use a phone or wear a headset
  • Ability to use a computer, keyboard and mouse with high-speed internet access
  • Work environment is indoors, remote or in a Nielsen office location
  • Ability to work an assigned shift schedule which may include holidays and weekends, day, evening or night shifts to match USA time zones
  • Squarepoint Capital

    Support Analyst

    2 days ago

    Squarepoint Capital Bengaluru, India Employee-Regular

    Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and ...

  • Excellence and Eminence LLP

    IT Support Analyst

    2 weeks ago

    Excellence and Eminence LLP Bengaluru, India

    We are looking for IT Support Analyst with 6 to 7 Yr of Experience for our esteemed client for Bangalore Location · Key Skills : End User Support, Printer and Network, critical Patching, Windows 10 and 11 · This is an immediate requirement. Please apply if you can join within 30 ...

  • Excellence and Eminence LLP

    IT Support Analyst

    2 weeks ago

    Excellence and Eminence LLP Bengaluru, India

    Job Description · We are looking for IT Support Analyst with 6 to 8 Yr of Experience for our esteemed client for Bangalore Location · Key Skills: End User Support, Printer and Network, critical Patching, Windows 10 and 11 · This is an immediate requirement. Please apply if you ca ...

  • Squarepoint Capital

    Support Analyst

    4 weeks ago

    Squarepoint Capital bangalore, India Full time

    Squarepoint is a global investment management firm that utilizes a diversified portfolio of systematic and quantitative strategies across financial markets that seeks to achieve high quality, uncorrelated returns for our clients. We have deep expertise in trading, technology and ...

  • Blue Yonder

    IN-Support Analyst

    4 weeks ago

    Blue Yonder bangalore, India

    Scope: · We are looking for an experienced Desktop/Laptop Engineer with at least 8 years of relevant experience to join our team. · The ideal candidate will have a strong background in desktop and laptop support, including hardware and software troubleshooting, deployment, and ...

  • Blue Yonder

    Support Analyst

    3 weeks ago

    Blue Yonder Bengaluru, India

    We are looking for an experienced Desktop/Laptop Engineer with at least 8 years of relevant experience to join our team. The ideal candidate will have a strong background in desktop and laptop support, including hardware and software troubleshooting, deployment, and maintenance. ...

  • Rightpoint

    IT Support Analyst

    3 days ago

    Rightpoint Bengaluru, India

    Description · Company Overview Rightpoint, a Genpact company (NYSE: G) is a global experience leader. Over 12 offices work with clients end-to-end, from defining and enabling vision, to ensuring ongoing market relevance. Our diverse teams lead with empathy, data and creativity—a ...

  • Stats Perform

    Technology Support Analyst

    4 weeks ago

    Stats Perform bangalore, India

    Overview · Stats Perform is the market leader in sports tech. We provide the most trusted sports data to some of the world's biggest organizations, across sports, media, and broadcasting. · Through the latest AI technologies and machine learning, we combine decades' worth of d ...

  • Diversified

    System Support Analyst

    3 weeks ago

    Diversified Bengaluru, India

    Job Summary: · System Support analyst will be part of the Business Systems User Support team responsible for providing application support for the entire corporate user base for over 1500 employees nationwide. This person should have a successful track record of providing White g ...

  • Thomson Reuters

    Application Support Analyst

    4 weeks ago

    Thomson Reuters bangalore, India

    As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world's leading provider of intelligent information, we wa ...

  • JLL

    Technical/IT Support Analyst

    3 weeks ago

    JLL bangalore, India

    About the role · #JLLTechAmbitions Jones Lang LaSalle, an international commercial real estate firm, is seeking for a support Analyst. JLL is a leading professional services firm that specializes in real estate and investment management. Our vision is to reimagine the world of r ...

  • Thomson Reuters

    Application Support Analyst

    3 weeks ago

    Thomson Reuters Bengaluru, India Full time

    Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world- class company that is market-leading for both content and technology? If yes, we are looking for you · Join our team in Bangalore or Hyderabad, and be part of our Servi ...

  • Ingersoll Rand

    HRIS Support Analyst

    4 weeks ago

    Ingersoll Rand bangalore, India

    Ingersoll Rand is committed to achieving workforce diversity reflective of our communities. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identi ...

  • AstraZeneca

    Project Support Analyst

    2 weeks ago

    AstraZeneca Bangalore, India Full time

    Job Title - Project Support Analyst · ABOUT ASTRAZENECA · AstraZeneca is a global, science-led, patient-focused biopharmaceutical company that focuses on the discovery, development, and commercialization of prescription medicines for some of the world's most serious disease. Bu ...

  • Bastian Solutions

    Support Analyst 1

    4 weeks ago

    Bastian Solutions bangalore, India

    Job Overview · Are you afraid of falling into the rut of doing the same thing day in day out? Join Bastian Solutions' Unified Support Team – no problem is the same and no day is the same · This is not your standard desktop support role. Bastian Software Solutions is currently ...

  • Thomson Reuters

    Application Support Analyst

    1 week ago

    Thomson Reuters Bengaluru, India Full time

    As an employee at Thomson Reuters, you will play a role in shaping and leading the global knowledge economy. Our technology drives global markets and helps professionals around the world make decisions that matter. As the world's leading provider of intelligent information, we wa ...

  • Clarivate

    IT Support Services Analyst

    3 weeks ago

    Clarivate bangalore, India Full time

    We are looking for a proactive Technology Enthusiast to join us as a Service Desk Analyst for Bangalore. You will provide first-line support, utilizing your expertise in Active Directory Management, O365 admin console management, and Incident, Request, and Access management. A pa ...

  • Thomson Reuters

    Application Support Analyst

    4 days ago

    Thomson Reuters bangalore, India

    Do you have experience in IT Services? Are you passionate about the chance to bring your experience to a world- class company that is market-leading for both content and technology? If yes, we are looking for you · Join our team in Bangalore or Hyderabad, and be part of our Serv ...

  • Thomson Reuters

    Platform Support Analyst

    4 weeks ago

    Thomson Reuters bangalore, India

    Platform Support Analyst · This role is part of a high performing team of talented SRE specialists who provide world-class support for Corporate Services HR. You will be responsible for day-to-day operations for the applications you support, working as part of a larger global tea ...

  • Caterpillar

    Systems Data Support Analyst-3

    3 weeks ago

    Caterpillar Bengaluru, India

    **Career Area**:Information Technology**: · Caterpillar is an Equal Opportunity Employer (EEO). · Not ready to apply? Submit your information to our Talent Network here. ...