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    User Experience Researcher - Gurugram, India - People Realm Recruitment Services Private Limited

    People Realm Recruitment Services Private Limited
    People Realm Recruitment Services Private Limited Gurugram, India

    3 days ago

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    Description

    Job Title: Lead - User Experience Research (Design Thinking Facilitator)

    Company: Global Finance Firm

    Location: Gurugram

    Experience: 10+ years in UX Research

    Responsibilities:

    • Collaborate with cross-functional teams to identify opportunities for user-centered design approaches.
    • Conduct qualitative and quantitative UX research to enhance product experiences.
    • Facilitate complex workshops and design sprints using Design Thinking methodologies.
    • Lead end-to-end workshops, synthesize data, and present insights through service blueprints.
    • Define user journeys and 'Jobs to be done' to inform project deliverables.
    • Collaborate with teams to translate stories into compelling business and product experiences.
    • Create frameworks and artifacts to communicate concepts and business value effectively.
    • Rapidly prototype ideas using digital prototyping tools.
    • Present designs and rationale to product development teams and stakeholders.

    Required Qualifications:

    • Bachelor's degree or equivalent.
    • 10+ years of hands-on experience in UX Research, including usability studies, interviews, surveys, etc.
    • Proficient knowledge of user-centered design processes and UX best practices.
    • Experience working with design systems and prototyping tools.
    • Strong written and verbal communication skills.
    • Ability to work in both waterfall and agile project processes.

    Preferred Qualifications:

    • Proven storytelling abilities.
    • Experience interpreting product requirements documents from a user-centered perspective.
    • Familiarity with usability testing and collaboration with UX research teams.
    • Understanding of project management and business process management concepts.

    Additional Qualifications:

    • Demonstrated ability to raise and address issues effectively.
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