- Inspect the rooms assigned and take responsibility to ensure the rooms are maintained upto the standards and that there are no guest complaints.
- Ensure maximum efficiency in the performance of the assigned Room Attendants.
- Ensure guest rooms, suites and pantries, assigned, are maintained as per the standards.
- To ensure that all rooms in the specified floor are serviced and cleaned daily.
- Any matter which may effect the interests of AccorHotels should be brought to the attention of the Management.
- Facilitates the functioning of and / or oversees the functioning of Front Office Department or any other Department in the Hotel when necessitated by circumstances and as mandated by the General Manager. This would be over and above regular stipulated responsibilities and duties
- Plan & coordinate the activities of the room attendants.
- Maintain pantries with par stock of linen, cleaning supplies and guest request items.
- Establish and maintain seamless co-ordination & co-operation with all departments of ibis, Mumbai Airport to ensure maximum cooperation, productivity, morale and guest service.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Provide effective support to the team to enable them to provide a range of effective and efficient services.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop staff to ensure smooth functioning of the department and promote teamwork.
- Inform the Executive Housekeeper about any damage or theft.
- Supervise and coordinate pest control, schedules in rooms.
- Prepare requisitions for all stocks required for the floor i.e. amenities, linen, cleaning supplies and material.
- Conduct on-going training and coach all the employees and ensure to maintain records.
- Supervise daily super cleaning and periodical cleaning of rooms. Conduct briefing for Housekeeping attendants.
- Ensure Housekeeping attendants maintain their equipment.
- All lost and found articles are reported immediately to the coordinator.
- Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
- Identify optimal, cost effective use of the resources and educate the team on the same.
- To ensure that attendance registers are completed daily and in accordance with statutory regulations.
- Ensure that the most suitably qualified person is appointed in the event of a vacancy.
- To ensure that rooms are checked regularly for repairs and refurbishing, and that appropriate maintenance is effected.
- Maintain requisitions for all stocks required i.e. amenities, linens, cleaning supplies and materials.
- Ensure that Housekeeping personnel are familiar with in-house facilities for the purpose of assisting guests.
- Ensure to inform the Assistant Housekeeping manager about the irregularities, carelessness, absenteeism and maintenance problems.
- Maintain and ensure proper storage of supplies in the pantries of the respective floor.
- Handle additional responsibilities as and when delegated by the management.
- Inform other departments particularly laundry and engineering of Housekeeping matters that concern them.
- Interact with guests and personnel of the hotel in an efficient and friendly manner.
- Ensure that preventative maintenance of furniture, carpeting, equipment and supplies is an on-going process.
- Ensure that the highest standards of cleanliness, maintenance and safety are practiced in the respective floor.
- Establish and maintain safe working conditions and practices following Accor Health, Safety and Environmental policies.
- Ensure all practicable steps are taken to maintain a safe work environment following Accor Health, Safety and Environmental policies.
- Ensure all staff within the department are fully conversant with departmental fire and evacuation procedures.
- Ensure all hazard are recorded and reported to the Management and that they are investigated appropriately with controls identified and reviewed.
- Implement Accor policy on prevention of Harassment/ Bullying in the Workplace according to guidelines.
- Ensure all protective clothing and equipment is provided to employees where necessary, maintained and they are train its use.
- Ensure all workplace accidents and incidents are reported accurately and promptly on the prescribed form, with appropriate investigation and corrective action taken.
- All serious harm accidents are reported to management immediately and within 7 days in writing.
- All new and transferring staff have training and ongoing supervision to ensure they have the knowledge and skills to perform work tasks in a safe manner.
- Rehabilitation support and assistance is provided to injured workers following Accor guidelines.
- Review and develop health and safety policy objectives and plans at least annually.
- Be proactive in keeping departmental health and safety records and information up to date.
- Ensue site visitor / contractor entry procedures are applied.
-
Sales - Team Leader
5 days ago
Universo Realtors Thane, IndiaOverview: · The SalesTeam Leader plays a crucial role in driving the success of thesales team and the organization as a whole. They are responsiblefor leading and motivating a team of sales professionals developingsales strategies and ensuring the team meets and exceeds itstarget ...
-
Team Leader – AR/AP
1 week ago
CIRCOR International, Inc. Thane, IndiaTITLE: Team Leader – AR/AP · BUSINESS: Financial SSC India · Location: Thane, India · DIRECT REPORTING: Sr. Manager – Finance SSC EMEA · FUNCTIONAL REPORTING: N/A · POSITION DETAILS · Position Summary · Team Lead – AR/AP is primarily responsible to lead the Finance Shared Servic ...
-
Team Leader
4 days ago
VK Global Services Mumbai, Mumbai City, India Full timeAs a Call Center Team Leader, you will be responsible for managing and leading a team of customer service representatives to ensure the delivery of high-quality service and achieve performance targets. This role involves overseeing daily operations, guiding team members, and acti ...
-
Team Leader
6 days ago
noon Maharashtra, IndiaJob title: Team Leader - Admin · Location: India · Reporting to: Assistant Manager · About noon · noon, the region's leading consumer commerce platform. On December 12th, 2017, noon launched its consumer platform in Saudi Arabia and the UAE, expanding to Egypt in February 2019. ...
-
Team Leader
3 days ago
Borzo India Mumbai, IndiaBorzo (formerly Wefast) is one of the biggest and most technologically advanced players in the global same-day delivery market. We deliver unparalleled convenience to businesses and people, all the while creating millions of job opportunities. · Link: · Expected Outcomes: · Con ...
-
Team Leader
1 week ago
Teleperformance Mumbai, IndiaJob Responsibilities · Review adjudicated claims for accuracy and final resolution · •Issue adjusted, corrected, and/or rebilled claims to insurance companies · •Review and analyze claims denials to perform the appropriate appeals necessary for reimbursement · • Reviewing aging r ...
-
Team Leader
1 week ago
Teleperformance Mumbai, IndiaJob Responsibilities · Identifying priority task that needs Authorization · •Review mandatory medicals records · •Verifying EVBV · •Requesting Auth via Payor portal/Call · •Following up on Auth requests · •Update Auth details to Patient account in EPIC system · •Communicating wit ...
-
Team Leader
2 days ago
SI PLACEMENTS INTERNATIONALS Mumbai, India Full timePosition: Team Leader · Location: Mumbai, India · Salary: 30,000 plus benefits · Contact: Email: | Phone/WhatsApp: · About Us: · We are a reputable company based in Mumbai, dedicated to fostering a collaborative and dynamic work environment. As we continue to grow, we are seeki ...
-
Team Leader
1 week ago
Vitasta Consulting Pvt Ltd Bhiwandi, IndiaRole &Responbilities: · The position will be responsible for all the operationalactivities in shift including batch & furnace float & lehrcutting line warehouse & dispatch technical services qualityoffline etc. · Production Planning Operations Control andtrubleshooting(Scheduling ...
-
Team Leader
4 days ago
One Point One Solutions India, Mumbai Full timeWorking as a Team leader in outbound Collection / Sales/Lead Generation for at least one year. · Lead, motivate, counsel, develop and coach CREs to meet departmental KPIs and project SLAs · Effective liaison with various departments within the organization to gain support and r ...
-
Team Leader
1 week ago
Etraveli AB Mumbai, India Full timeEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold con ...
-
Team Leader
5 days ago
Hyatt Corporation Mumbai, India Full timeTeam Leader - Front Office · Grand Hyatt Grand Hyatt Mumbai IN - MH - MumbaiFront OfficeEntry Level ManagerFull-timeReq ID: MUM001539Local Summary · You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Str ...
-
Team Leader
1 day ago
Morningstar Mumbai, India Full timeRole: Team Leader · Team: MID-Portfolio · Shift: US · Job description – · The Data Team Lead oversees the management of the day-to-day activities for a sub-team of managed investment data (MID) that powers the Morningstar products and platforms. Typically, the Data Team Lead wo ...
-
Team Leader
1 week ago
timesjobs Mumbai, India Full time· JOB DETAILS · Team Leader IB : · Must have minimum 6-8 months experience as Team Leader in IB process · Shift timings: Male: 1pm to 10pm or 2 pm to 11pm l Female: 7am to 7 pm( any 9 hrs shift) · Minimum HSC pass · Should have basic excel knowledge · Must be aware of Attrition ...
-
Team Leader
19 hours ago
V-Trans Mumbai, IndiaRole · Team Leader / RSM Job Location · South Work Experience & Qualification · Over 10 years of experience with minimum 3 to 4 years of Team handling experience in B 2 B competitive environment , preferably from logistics industry but not mandatory Roles & Responsibilities ...
-
Team Leader
19 hours ago
Etraveli Group Mumbai, IndiaEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe, from search and selection to trip and beyond. We hold con ...
-
Team Leader
1 week ago
Concentrix Mumbai, India Full timeJob Title: · Team Leader - OperationsJob Description · The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountabil ...
-
Team Leader
5 days ago
ICCS Mumbai, IndiaPosition: Team Leader · Experience: 3-5 Years · Notice Period: Immediate -15 Days · Responsible for staff retention with in team · Coordination between Manger and Team Members · Handle a team of Associates · Manage team performance on SLAs & KRA · Control shrinkage, attrition, ...
-
Team Leader
1 week ago
Hyatt Corporation Mumbai, India Full timeTeam Leader - Food & Beverage · Hyatt Centric Hyatt Centric Juhu Mumbai IN - MH - MumbaiBars/Restaurants/OutletsEntry Level ManagerFull-timeReq ID: MUM001574Local Summary · You will be responsible to assist with the efficient running of the department in line with Hyatt Inter ...
-
Team Leader
6 days ago
Foundever™ Mumbai, IndiaJob Summary · Team Leader- Operations –Voice /Blended (US) · Roles and Responsibilities: · 1 Should have Team Handling Experience · 2 Should have 1+Years' Experience as Team Leader · 3 Should exhibit People Management Skills. · 4 Should be aware of the various Operations and Clie ...
Housekeeping Team Leader@IT - Thane, India - Accor
Description
Company Description
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS
Job DescriptionJob Description
Department: Housekeeping
Designation: Housekeeping Team Leader
Reports To: Manager - Housekeeping
Prime Function:
Key Responsibilities:
Housekeeping Planning
People Management
Financial Management
Operational Management
Health & Safety Responsibilities/ Duties
Key Contacts
Liaises with
Responsible for (as assigned)
Team Housekeeper
All HOD's
Room attendants
Replacement and Temporary Mission:
Be ready and responsible for any job, which may be assigned by the Management.
This job description is not intended to be an exhaustive list of all responsibilities skill, effort or working condition associates with the position. It is only indicative & intended to provide a description of the principle elements essential for the performance of the job. All job descriptions are subject to change.
