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    Manager- Customer Service(Quality) - Hyderabad, India - Carrier

    Carrier
    Carrier Hyderabad, India

    5 days ago

    Carrier background
    Full time
    Description

    About the role

    This role will be responsible for enhancing customer information, communications, and documentation to improve service levels, working with Sales, Supply Chain, and other groups as needed.

    Key Responsibilities:

  • Able to check the quality of the product supplied by us if any deviation has to take up with factory.
  • Able to handle customer by submitting all types of technical queries.
  • Able to Prepare, Validate and submit all type of RCA with 5 why's and 8D reports as requested by customer.

    • Minimum Requirements:

    10-15 Years of experience in AWS, controls

    Benefits

    We are committed to offering competitive benefits programs for all of our employees, and enhancing our programs when necessary.

  • Make yourself a priority with flexible schedules, parental leave
  • Drive forward your career through professional development opportunities
  • Achieve your personal goals with our Employee Assistance Programme

    • Our commitment to you

    Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is .

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