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    Process Associate, Amazon Freight - Hyderabad, India - Amazon Dev Center India - Hyderabad - A85

    Amazon Dev Center India - Hyderabad - A85
    Amazon Dev Center India - Hyderabad - A85 Hyderabad, India

    15 hours ago

    Default job background
    Full time
    Description

    Are you looking to build and scale a new and growing business with Amazon? Are you interested in managing one of Amazon's newest businesses through its start-up phase? If so, you might be interested in this role with Amazon Freight.


    Amazon Freight (Amazon's external facing Freight service) is hiring a Product Manager to define the product strategy for Billing & Payments in Europe and achieve a truly exception shipper experience.

    Join us in building the next big thing for Amazon.

    Basic qualifications

    Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics, banking, commerce
    Experience with Excel
    Atleast 1 year work experience
    Experience in FinOps process/billing & payments process/banking/fraud detection processes

    Key job responsibilities

    Primary Responsibilities, include but not limited to:

    • Responsible for implementation on new and existing SOPs
    • Identify operational barriers and dive deep on root causes, provide feedback and innovative solutions to enhance productivity and efficiency
    • Support shippers by researching on invoice disputes and providing resolutions with SLA
    • Support enterprise shippers through tickets and escalations
    • Reconcile invoices and manage credit notes for effective cashflow and transactions
    About the team
    We are Amazon's middle-mile logistics technology solution for anyone looking to ship road freight in UK and Europe.

    We enable customers to ship your palletised shipment (Less-than-Truckload, LTL) or Full-Truckloads (FTL) directly to Amazon UK and EU Fulfilment Centres (FCs) or FTL to non-Amazon facilities at competitive prices.

    We are open to hiring candidates to work out of one of the following locations:

    Hyderabad, TS, IND

    BASIC QUALIFICATIONS

    • Experience with Excel
    • Experience with SQL
    • B2 level of English
    • High School Diploma
    PREFERRED QUALIFICATIONS

    • Bachelor's degree in a quantitative/technical field such as computer science, engineering, statistics
    • SQL
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