EXOedge - Yardi Application Support Specialist - Sahibzada Ajit Singh Nagar, India - EXO EDGE INDIA LLP

EXO EDGE INDIA LLP Sahibzada Ajit Singh Nagar, India

2 days ago

permanent Technology / Internet

Description

Job Description :

EXO Edge is looking for experienced Yardi application support specialist professional to join our 24x7 IT team providing L1/L2/L3 support. An ideal candidate will bring a combination of hands-on technical expertise from a fast-paced and growing environment.

In your journey at EXO Edge, you will be :

Primarily focused on :

Helping users with Yardi.
Working the help desk queue.
Helping configure and customize Yardi, when needed.
Working closely with other I.T. staff members and vendors.

Roles and Responsibilities :

The role of the Yardi Support Specialist is to assist the Yardi Administrator in all aspects of the Yardi software including setup, day-to-day operations, and troubleshooting.
Ensures on-site property teams comply with Yardi and all other licensed Yardi product processes and procedures and provide training on an as-needed basis.
Assist in set up of new properties in Yardi for new developments, property takeovers, sales, and transfers of management.
Manages and prioritizes licensed Yardi product support cases to be resolved based on Due Date and level of impact, thoroughly documenting with a category, subcategory, site, and department.

Bringing in the below education and experience :

Bachelor's degree in either Computer Science/Engineering, Information Systems Management, or equivalent experience
2+ years of experience in Yardi application support.
Industry experience in property management or affordable housing compliance.
Should have experience in amenity additions, updating data, and supporting teams with process and issues related to Yardi.

Technically sound in :

Experience with Yardi Voyager, a property management software.

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