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    Customer Service Executive - Mumbai, India - timesjobs

    timesjobs
    Default job background
    Full time
    Description
    :

    Female


    EXPERIENCE
    :

    3 Years To 6 Years


    JOB DETAILS
    Representing companys standards with highly polished communication skills
    Knack to handle premium clients with ease and tact
    Attend phone calls and maintain a database for the same
    Basic validation of clients initial details
    Efficiently forwarding the leads to relevant stakeholders
    Building and maintaining profitable relationships with key customers
    Forwarding customer complaints quickly and efficiently
    Meeting with managers in the organization to plan strategically
    Understanding key customer individual needs and addressing these
    Conducting business reviews using CRM programs
    Verifying and validating the leads before forwarding to senior team
    Ensuring highest level of customer service, even if required after office hours

    FUNCTIONAL AREA
    Customer Service, Customer Care, Customer Handling, Customer Support, Jobs in Interior Design Industry, Luxury Home Design, Customer Service Executive, Customer Support Officer, CRM, CRE, Senior Customer Service Executive, Jobs for Customer Service Executive in Luxury Interior Design Industry, Jobs for Customer Service Executive in Mumbai

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